29,109 questions
2 answers
Shift key + S is not working on windows 11 no output
Hi there, I have an issue with Windows 11. if I use shift + s to produce a capital/uppercase letter nothing happens, no output from the keyboard. This is NOT a hardware issue, I have tried multiple keyboards including the OsK. I recently upgraded form…
Windows for business | Windows Client for IT Pros | User experience | Other
asked 2024-08-14T18:13:46.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 79%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Andy Lovegrove
0
Reputation points
answered 2025-10-23T09:32:30.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 78%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
SteveO
5
Reputation points
2 answers
One of the answers was accepted by the question author.
email delivery issues
My custom email addresses have been set up for Outlook. I am able to send myself an email and receive it in Outlook. My website, however, does not send out the emails. How can I fix that?
Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
9,983 questions
asked 2025-09-07T18:32:24.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 53%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVL%3C/text%3E%3C/svg%3E)
Virginia Lee
60
Reputation points
commented 2025-10-23T09:30:36.6933333+00:00
Kathy Botlar
0
Reputation points
1 answer
i want office 2016 back
I purchased office 2016. after an update outlook stopped working and now everything has gone
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,054 questions
asked 2025-10-21T19:15:42.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 64%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lee Bannister
0
Reputation points
commented 2025-10-23T09:29:58.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
118.2K
Reputation points
Independent Advisor
1 answer
Soud Issues
My sound does not work. No luck troubleshooting. Laptop kept shutting down and restarting. Then all of a sudden I could not get audio to work on my Zoom call.
Windows for home | Windows 11 | Settings
9,903 questions
asked 2025-10-21T19:09:12.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 11%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELT%3C/text%3E%3C/svg%3E)
La Tronda Lumpkins
0
Reputation points
commented 2025-10-23T09:28:55.4633333+00:00
Ivan B
118.2K
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
I need to close an old Microsoft account but because it's no longer recognised by Microsoft, I can't access it to close it down.
I have a working Microsoft account, but I also have an old Microsoft account I set up several years ago but haven't used for a few years. It appears that this was the administrator account. I'm trying to download some third-party software and but I'm…
Windows for home | Other | Security and privacy
2,692 questions
asked 2025-10-23T04:34:34.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 20%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Brett McCarthy
20
Reputation points
edited the question 2025-10-23T09:28:22.0933333+00:00
Gérard Oomens
128K
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
Unable to Access Service Fabric Cluster Endpoint After Certificate Renewal
Hello, I am experiencing an issue accessing a Service Fabric Cluster endpoint after renewing the cluster certificate. Steps performed during certificate renewal: Generated and stored a new self-signed certificate in Azure Key Vault Updated the Cluster…
Azure Service Fabric
Azure Service Fabric
An Azure service that is used to develop microservices and orchestrate containers on Windows and Linux.
342 questions
asked 2025-10-20T13:30:20.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 56.00000000000001%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBK%3C/text%3E%3C/svg%3E)
Buchczyk, Kornelia
70
Reputation points
accepted 2025-10-23T09:28:06.0933333+00:00
Buchczyk, Kornelia
70
Reputation points
1 answer
How can I fix/identify why my computer is freezing?
My computer has been randomly freezing for the past few weeks I can't really remember exactly what happened around that time. I usually have to restart a few times as I often don't get an hdmi output after it's frozen for a couple restarts. I can't…
Windows for home | Windows 11 | Performance and system failures
32,002 questions
asked 2025-10-21T16:04:13.0233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 64%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHT%3C/text%3E%3C/svg%3E)
Henry Trerise
0
Reputation points
commented 2025-10-23T09:27:40.39+00:00
Ivan B
118.2K
Reputation points
Independent Advisor
1 answer
Windows Hardware Developer Program
Hello, I’ve completed all steps for Windows Hardware Developer Program registration, including uploading my EV code signing certificate. However, I haven’t received the final approval email, and my account doesn’t have access to the Hardware Dashboard.…
Windows development | Windows Driver Kit (WDK)
375 questions
asked 2025-10-17T14:19:59.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 2%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Ashley Game
0
Reputation points
answered 2025-10-23T09:27:29.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 62%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
Tom Tran (WICLOUD CORPORATION)
5,535
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
I cannot launch CoPilot in my Powerpoint for Desktop app
I have copilot license but the copilot icon showing on my PowerPoint for Desktop is different from the normal CoPilot icon that I am seeing in my Outlook. When I click on the CoPilot icon on my PowerPoint App, it opens my edge browser and launch this…
Microsoft 365 and Office | PowerPoint | For business | Windows
Microsoft 365 and Office | PowerPoint | For business | Windows
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
2,783 questions
asked 2025-10-19T08:14:10.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 47%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Chua Boon Keong Henry
20
Reputation points
commented 2025-10-23T09:27:21.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
1 answer
Shared mailbox Online archive
Hello, We are noticing that only the main inbox has an online archive. All other shared mailboxes do not show an online archive nor inplace archive. When checking outlook classic and online Outlook it does show. WHat I have tried: add the shared…
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,154 questions
asked 2025-10-23T08:31:01.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 53%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
Delputte, Pieter
0
Reputation points
answered 2025-10-23T09:27:01.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 60%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPN%3C/text%3E%3C/svg%3E)
Phoebe-N
10,685
Reputation points Microsoft External Staff
Moderator
1 answer
No trophies appearing after completing Microsoft Applied Skills assessments via FreeCodeCamp
No trophies appearing after completing Microsoft Applied Skills assessments via FreeCodeCamp Hello, I have completed several Microsoft Applied Skills assessments that are integrated through FreeCodeCamp and linked with my Microsoft Learn account, but I…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
56,578 questions
asked 2025-10-23T06:27:38.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 14.000000000000002%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENT%3C/text%3E%3C/svg%3E)
naira tamer
0
Reputation points
answered 2025-10-23T09:26:46.53+00:00
Gérard Oomens
128K
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
forward message
Hi all, Is it possible to forward messages from one Teams channel to another Teams channel? Please guide me.
Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
Accessing and using Microsoft Teams on smartphones and tablets across platforms
1,427 questions
asked 2025-03-16T19:56:17.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 72%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Roger Roger
7,631
Reputation points
commented 2025-10-23T09:24:26.73+00:00
Kathy Botlar
0
Reputation points
1 answer
MIEE account was linked to an old school email and no longer have access to.
Dear Team, Greetings! I need support with regards to retrieve my MIEE account. My MIEE account was linked to an old school email and now I don't have no longer access to. Kindly let me know how can I retrieve the account. I would really appreciate any…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
56,578 questions
asked 2025-10-23T08:51:36.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 0%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Santoshi Raman
0
Reputation points
answered 2025-10-23T09:24:00.0133333+00:00
Gérard Oomens
128K
Reputation points
Volunteer Moderator
0 answers
iOS 365 Copilot App / Microsoft Authenticator infinite hardlock loop
Hello there I just installed the Microsoft 365 Copilot app onto my iOS device for work (iPhone 16e, iOS 26.0.1) but when I open the Copilot app it loads, then suddenly jumps across to my Microsoft Authenticator app, does something for about half a…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,587 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 92%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
How to grant visitor read-only access to videos in SharePoint Online sites?
Hi there, we are building a intranet, and for videos on the webpages we need to prevent download from visitors for safety perspective. as the detail of the question is long, I put my request here. Can you please advise how to prevent visitor to…
Microsoft 365 and Office | SharePoint | Other | Windows
Microsoft 365 and Office | SharePoint | Other | Windows
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
703 questions
asked 2025-10-09T07:59:46.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 74%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZE%3C/text%3E%3C/svg%3E)
Zhang, Eric
120
Reputation points
accepted 2025-10-23T09:23:39.3133333+00:00
Zhang, Eric
120
Reputation points
1 answer
I need help finding out what email is hooked up to the username <PII removed> for minecraft java edition
i have been having a problem for months with no evale and i havent been responded too for about a month ive logged out of my account to play bedrock and when i tryed to log back into my java the supposed email i though i used was hooked up to the one i…
Windows for home | Other | Gaming
4,082 questions
asked 2025-10-18T19:13:20.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 24%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Truett benson
0
Reputation points
commented 2025-10-23T09:21:10.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
18,155
Reputation points Microsoft External Staff
Moderator
2 answers
Hardware Model
Hello, I have several windows server 2019 running under vmware, and when issuing this command Get-CimInstance -Class Win32_ComputerSystem to getting the hardware model why the result is different. Some of the win 2019 have model VMware7,1 and some of win…
Windows for business | Windows Server | User experience | Other
20,427 questions
asked 2025-01-06T23:44:55.8966667+00:00
Handian Sudianto
7,341
Reputation points
commented 2025-10-23T09:20:26.8566667+00:00
Kathy Botlar
0
Reputation points
1 answer
How to fix wifi issue to add audio sound
new to windows 11pro. attempting to pick up bluetooth to add audio device. its not connecting. reading everything i can run across
Windows for home | Windows 11 | Devices and drivers
23,734 questions
asked 2025-10-18T17:41:53.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 54%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Mary Washington
0
Reputation points
edited a comment 2025-10-23T09:20:24.61+00:00
Carl-L
18,155
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Arabic problem
hi , if i want to write some arabic text in pdf files (i'm using the edge ) , if i press enter , the text disappears , i don't know why ( its a pdf files) . now when i clicked in any way on the screen , the text will disappear . is there any solution…
Microsoft Edge | Microsoft Edge development
Microsoft Edge | Microsoft Edge development
Developing and testing features or extensions for Microsoft Edge
2,787 questions
asked 2024-11-12T15:48:44.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 35%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYS%3C/text%3E%3C/svg%3E)
Yamen.S
75
Reputation points
commented 2025-10-23T09:17:23.0133333+00:00
Kathy Botlar
0
Reputation points
1 answer
Microsoft Office home and business 2021
Hello Microsoft, I just want to ask if it's possible to transfer the license of Microsoft Office Home and Business 2021 to another Microsoft account because I inadvertently redeem the 9 licenses of Microsoft Office Home and Business 2021 to only one…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,206 questions
asked 2025-10-23T07:54:21.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 63%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Jayson Gatchalian
0
Reputation points
answered 2025-10-23T09:16:37.61+00:00
DaveM121
907.8K
Reputation points
Independent Advisor