151 questions
151 questions with Surface | Surface Studio | Display and screen tags
2 answers
Is anyone experiencing hardware failures on multiple Surface Studio 2+ machines after only 12-15 months of use?
UEFI hardware failures causing scrolling horizontal and flashing vertical lines on screen, touch functions not working, on two Surface Studio devices in a row since 2024. Is this continuing to be experienced with newer machines?
Surface | Surface Studio | Display and screen
asked 2026-05-01T00:48:11.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 45%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAF%3C/text%3E%3C/svg%3E)
Ange Finn
0
Reputation points
answered 2026-05-02T13:39:49.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
30,686
Reputation points MVP
Volunteer Moderator
2 answers
Surface Studio 2+ screen flickers and has horizontal lines
Surface Studio 2+ screen flickers and has horizontal lines, problem is intermittent but ends up happening every day. I have followed the instruction on updates etc and according the instruction now need help with repairs. The computer is under warranty.…
Surface | Surface Studio | Display and screen
151 questions
asked 2025-11-07T04:32:15.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 7.000000000000001%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBD%3C/text%3E%3C/svg%3E)
Beres Dowdle
5
Reputation points
commented 2026-03-03T18:38:58.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 9%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Mark Hanton
0
Reputation points
1 answer
Defective Screen - 0F38VHR23483CX
Defective Screen - 0F38VHR23483CX The screen got damaged by itself.
Surface | Surface Studio | Display and screen
151 questions
asked 2026-03-01T08:20:08.2633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 95%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Ahmad Mahmoud
0
Reputation points
answered 2026-03-02T00:56:13.2766667+00:00
S.Sengupta
30,686
Reputation points MVP
Volunteer Moderator
1 answer
Microsoft Surface Dock 2 Displays Cutting out
I have 2 DELL external displays running off my Dock 2. They initially flicker and then they moved to not displaying any information followed by a note on the displays stating no input. It appears this is not a unique issue. I have a Microsoft studio…
Surface | Surface Studio | Display and screen
151 questions
asked 2026-02-27T19:16:29.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 26%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
CavSabre6
0
Reputation points
answered 2026-02-27T19:16:43.4633333+00:00
Q&A Assist
1 answer
MS Surface Studio OEM Driver
Greetings: I want to re-install the OEM Nvidea driver on my SM Surface Studio 1. It is not available on the Nvidea site. Where can I get the driver (that was originally on the computer)? Can it be reinstalled without loosing data? Thank you so…
Surface | Surface Studio | Display and screen
151 questions
asked 2026-02-24T02:45:55.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 11%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Don Canfield
0
Reputation points
answered 2026-02-24T04:00:13.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 84%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Alexandr S
105K
Reputation points
Independent Advisor
1 answer
Looking for Nvidia GTX 980M driver installation for Surface Studio AIO GEN 1 upgraded
Surface Studio AIO Gen 1 was partially updated when sent into Microsoft for repair. Microsoft changed the motherboard so the NVMe was removable like Gen 2 but is still identified as a Gen 1 machine. The NVMe dies and had to be replaced, on a new install…
Surface | Surface Studio | Display and screen
151 questions
asked 2026-01-28T23:43:44.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 77%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Marilyn Hedlund
0
Reputation points
commented 2026-02-02T01:13:03.6866667+00:00
Marilyn Hedlund
0
Reputation points
2 answers
screen on microsoft surface studio does not work consistently
my screen stops working altogether or sometimes judders and jitters and sometimes works normally often depending upon the angle of the screen
Surface | Surface Studio | Display and screen
151 questions
asked 2026-01-12T00:17:33.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 31%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
suzanne mccarty
0
Reputation points
commented 2026-01-15T07:32:02.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
5,540
Reputation points Microsoft External Staff
Moderator
1 answer
Ich habe ein Garantie Problem: Ich benötige ein neues Versandlabel für die Rücknahme meines Altgerät(Garantie)
Ich benötige ein neues Versandlabel um mein Altgerät verschicken zu können. Auftragsnummer: 7089271090
Surface | Surface Studio | Display and screen
151 questions
asked 2025-11-03T10:41:47.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 15%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENA%3C/text%3E%3C/svg%3E)
Neumann, Andreas
0
Reputation points
answered 2025-11-06T01:39:48.07+00:00
S.Sengupta
30,686
Reputation points MVP
Volunteer Moderator
2 answers
Do I need to ship out the damaged Surface studio 2+ first? Or do I need to wait until I receive the new Surface studio 2+
I have a question that I hope can be answered. Do I need to ship out my damaged surface studio 2+ first. Or do I need to wait until I receive the replacement Surface studio 2+. Thank you for your feedback on this.
Surface | Surface Studio | Display and screen
151 questions
asked 2025-10-28T23:35:52.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 18%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
robert mora
0
Reputation points
answered 2025-10-29T14:15:00.4733333+00:00
Barb Bowman
80,785
Reputation points MVP
Volunteer Moderator
2 answers
Is it possible to swap a Surface Studio 1 screen onto a Surface Studio 2 Laptop?
Hi. I have a Surface Studio 2 with a screen that does not come on as it stays black, however when connecting the laptop to a 2nd screen it works fine, the touch on the screen also works. I can pick up an original Surface Studio 1 screen from eBay my…
Surface | Surface Studio | Display and screen
151 questions
asked 2025-10-03T22:05:50.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 49%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Baljit sapal
0
Reputation points
answered 2025-10-06T14:39:15.3666667+00:00
Marcelo Mendoza
10,675
Reputation points
Independent Advisor
1 answer
surface studio display is flickering horizontal and vertical lines
surface studio 2 + display is showing horizontal and vertical lines. Unable to read. computer seems to be functional just can't read display
Surface | Surface Studio | Display and screen
151 questions
asked 2025-09-25T16:03:20.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 76%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
HOWARD L DEDRICK IV
0
Reputation points
answered 2025-09-25T17:19:34.4666667+00:00
Edward Schlobohm01
10,165
Reputation points
Independent Advisor
1 answer
How to contact Microsoft out-of-warranty repair service
I booked an out-of-warranty repair for a Surface Studio 2+ with a broken screen (order number 2042530121) and received the box and label. There was an invoice with the label which I scanned first (for safety), put into the box and arranged for a UPS…
Surface | Surface Studio | Display and screen
151 questions
asked 2025-08-13T15:30:06.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 12%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Mike Greaves
0
Reputation points
commented 2025-08-17T08:23:34.3666667+00:00
Mike Greaves
0
Reputation points
2 answers
How to book a Surface Studio Out of Warranty Repair
I have a Studio 2+ which has just suffered a broken screen. Can anyone help me book an out-of-warranty repair, as the process fails at the last stage? I try to book a repair through the Surface App/Help and support/Submit a repair request for…
Surface | Surface Studio | Display and screen
151 questions
asked 2025-07-25T17:35:34.6633333+00:00
Mike Greaves
0
Reputation points
answered 2025-07-29T06:35:19.91+00:00
Mike Greaves
0
Reputation points
2 answers
Hardware Video Acceleration on Surface Studio 2 fails since Windows 2004 and/or June 2020 Firmware update
Surface Studio 2 with Nvidia GTX 1070 worked fine using Windows 10 1909 last week with Magix Video Pro X, RaceRender, GoPro Quik, and FileExplorer preview. GoPro 7 - 4k h.264 videos did show preview icons in File Explorer and HW accelerated encoding…
Surface | Surface Studio | Display and screen
151 questions
asked 2020-06-13T21:25:24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
3 answers
No Pressure Sensitivity for the Surface Pen on Painter/Designer(SurfaceStudio 2)
I'm using the surface pen with a Surface Studio 2. Pen pressure is working well on others applications such as CC and Affinity. I tried to install Wacom drivers, multiple Wintab from Microsoft, did all my updates. I don't know what else to do, please…
Surface | Surface Studio | Display and screen
151 questions
asked 2018-12-03T00:00:01+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
2 answers
Studio 2 pen pointer disappears mid-use
My surface pen pointer disappears and sometimes the pen stops working altogether while I'm in the middle of work. I bought a Surface Studio 2 three months ago, so it's fairly new, and I only use it for one thing, digital art (I haven't even installed…
Surface | Surface Studio | Display and screen
151 questions
asked 2020-11-21T17:12:59+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
1 answer
Surface Hub RJ11 serial command
I want to use crestron processor to control Surface Hub via Rj11(Serial) port. But i need the whole list of command protocol. and i find that i can control it to power on via "PowerOn\x0D" command , but can't power off it via…
Surface | Surface Studio | Display and screen
151 questions
asked 2017-03-17T02:07:49+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
10 answers
grey box/circle appears on window and trapps cursor
it used to be only a grey box now it is sometimes a circle, the mouce cursor seems to be trapped inside like a shadow cursor sometimes there are 2 cursors on screen at the same time! i have to touch the box/circle to "free" the cursor. tends to…
Surface | Surface Studio | Display and screen
151 questions
asked 2019-10-17T11:36:56+00:00
Anonymous
asked 2025-06-30T16:14:36.5966667+00:00
Anonymous
1 answer
Surface Studio 2 / Wacom Cintiq Pro / Painter 2020 Compatibility Issues
Hello, I'm having compatibility issues between 'Painter 2020 (Corel Software)', 'Wacom Cintiq Pro' tablet, and the 'Surface Studio 2' (with initial pen from the box). I have been using the Wacom Cintiq Pro with painter 2020, and it seemed to work fine -…
Surface | Surface Studio | Display and screen
151 questions
asked 2020-06-18T04:19:57+00:00
Anonymous
asked 2025-06-30T16:14:36.5966667+00:00
Anonymous
3 answers
Surface Book 2 Pen Not Working With Adobe Acrobat After I installing an update in September 2020,
Surface Book 2 Pen Not Working With Adobe Acrobat After I installing an update in September 2020, my pen stopped working with Acrobat; specifically, I could no longer use the pen to write or comment on a pdf document without first selecting the drawing…
Surface | Surface Studio | Display and screen
151 questions
asked 2022-11-22T18:49:20+00:00
Anonymous
asked 2025-06-30T16:14:36.5966667+00:00
Anonymous