25,081 questions
PS: I erased all content and settings in my iPhone because of my iPhone can not receive SMS,
And after that action, it works.
How to re-add the Microsoft authenticator with Microsof 365 developer account?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 59%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
jiaqiu
1
Reputation point
hi guys, here is my situation.
I have added authenticator in my iPhone, but I erased all content and settings in my iPhone.
Then I found that I can not login my Microsoft 365 developer administrator account any more,
because of the MFA
any help will be appreciate.
Thanks.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Authenticator
9,257 questions
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 65%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Meghana-MSFT 4,116 Reputation points Microsoft External Staff2022-11-18T11:06:27.913+00:00 office-teams-app-dev is mainly responsible for questions related to app development for Teams platform.
For Microsoft Teams product issues/failures your tenant Admin can reach out to Microsoft 365 Product Support.For general questions about Microsoft Teams please post your question on Microsoft Teams Community.
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JamesTran-MSFT 36,906 Reputation points Microsoft Employee Moderator2022-12-09T23:27:56.343+00:00 @jiaqiu
I just wanted to check in and see if you had any other questions or if you were able to resolve this issue?If you have any other questions, please let me know.
Thank you for your time and patience throughout this issue.----------
Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.
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jiaqiu 1 Reputation point
2022-11-18T07:17:43.747+00:00 -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 17%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
Givary-MSFT 35,621 Reputation points Microsoft Employee Moderator2022-11-24T09:44:09.12+00:00 @jiaqiu Apologies for the delay in reviewing this post.
I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others", I'll repost your solution in case you'd like to "Accept" the answer.
Answered by @jiaqiu
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jiaqiu 1 Reputation point
2022-11-24T09:52:04.793+00:00 hi Givary,
'it works' means my iPhone can receivce SMS, sorry for any confusion.
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