WHfB setting PIN - getting error 0xc000006d 0xc0048423

Mik Op 136 Reputation points
2023-04-13T13:37:34.2733333+00:00

Hello, playing around with WHfB - and trying to set PIN for the second computer and getting 0xc00006d 0xc0048423 something went wrong your pin is not available. I can try to set the PIN again, but getting the same result. This is hybrid azure joined device and kerberos cloud trust scenario. I have tried reseting NGC folder, didn't help. Domain controller is in the line of sight. Only event in the event log is 214 Package name: CloudAP. Error: The implementation is not capable of performing the request." Don't know if that could be related. I didn't find any same question about 0xc0048423 subcode. And most of answers suggest doing system reset / recovery- but I'd rather found a different sollution keeping in mind this appear for more computers I manage. Thanks

Microsoft Security | Microsoft Entra | Microsoft Entra ID
{count} votes

2 answers

Sort by: Most helpful
  1. Mik Op 136 Reputation points
    2023-04-18T05:50:05.3466667+00:00

    Seems like certutil.exe -deleteHelloContainer did the trick.

    0 comments No comments

  2. Givary-MSFT 35,626 Reputation points Microsoft Employee Moderator
    2023-04-18T05:56:39.99+00:00

    @Mik Op I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", I'll repost your solution in case you'd like to "Accept " the answer.

    Issue: trying to set PIN for the second computer and getting 0xc00006d 0xc0048423 something went wrong your pin is not available. I can try to set the PIN again, but getting the same result. This is hybrid azure joined device and kerberos cloud trust scenario. I have tried reseting NGC folder, didn't help. Domain controller is in the line of sight. Only event in the event log is 214 Package name: CloudAP. Error: The implementation is not capable of performing the request."

    Resolution: certutil.exe -deleteHelloContainer helped to resolve this issue, resolved by (@Mik Op ))

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.