Office 365 - Outlook email - Unable to move from Archive Folder to Online Archive - Dumpster Full

Question

Outlook email - Unable to move from Archive Folder to Online Archive - Dumpster Full Hi all I am trying to move emails from an Archive Folder into the Online Archive folder on Outlook 365 Mac App and I receive the below error message. Could someone maybe help please?

Answer 1

Hi @Dale Archer - Veriso Ltd ,

If you are unable to move items from the Archive folder to the Online Archive in Outlook due to the "Dumpster Full" error message, it means that the Online Archive mailbox has reached its maximum storage limit. To resolve this issue, you can try the following steps:

1. Delete some unnecessary emails from your Online Archive mailbox to free up space.
2. Empty the Deleted Items folder in your Online Archive mailbox to permanently delete items and free up space.
3. Check the retention policy settings for your Online Archive mailbox and adjust them if necessary to ensure that old items are automatically deleted to free up space.
4. If the issue persists, contact your IT administrator or Microsoft Support for further assistance. Note that the maximum storage limit for an Online Archive mailbox varies depending on your Office 365 subscription plan. You may need to upgrade your subscription plan or purchase additional storage if you require more space for your Online Archive mailbox.

Note that the maximum storage limit for an Online Archive mailbox varies depending on your Office 365 subscription plan. You may need to upgrade your subscription plan or purchase additional storage if you require more space for your Online Archive mailbox.

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