Office 365 - Outlook email - Unable to move from Archive Folder to Online Archive - Dumpster Full

Dale Archer - Veriso Ltd 0 Reputation points
2023-04-15T09:24:51.0633333+00:00

6B3A96AD-8D46-40C9-A04F-4C6AFA95943B

Outlook email - Unable to move from Archive Folder to Online Archive - Dumpster Full Hi all I am trying to move emails from an Archive Folder into the Online Archive folder on Outlook 365 Mac App and I receive the below error message. Could someone maybe help please?

Outlook | Windows | Classic Outlook for Windows | For business
{count} votes

1 answer

Sort by: Most helpful
  1. Faery Fu-MSFT 19,751 Reputation points Moderator
    2023-04-17T07:16:24.8466667+00:00

    Hi @Dale Archer - Veriso Ltd ,

    If you are unable to move items from the Archive folder to the Online Archive in Outlook due to the "Dumpster Full" error message, it means that the Online Archive mailbox has reached its maximum storage limit. To resolve this issue, you can try the following steps:

    1. Delete some unnecessary emails from your Online Archive mailbox to free up space.
    2. Empty the Deleted Items folder in your Online Archive mailbox to permanently delete items and free up space.
    3. Check the retention policy settings for your Online Archive mailbox and adjust them if necessary to ensure that old items are automatically deleted to free up space.
    4. If the issue persists, contact your IT administrator or Microsoft Support for further assistance. Note that the maximum storage limit for an Online Archive mailbox varies depending on your Office 365 subscription plan. You may need to upgrade your subscription plan or purchase additional storage if you require more space for your Online Archive mailbox.

    Note that the maximum storage limit for an Online Archive mailbox varies depending on your Office 365 subscription plan. You may need to upgrade your subscription plan or purchase additional storage if you require more space for your Online Archive mailbox.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.