How to update a password for an email account in the new Outlook for desktop

Question

I changed the password on one of the email accounts. Now, the new outlook desktop ap (Win 10) auto longs me in wiht the old password, and access to the emails is denied. After clicking manage accounts, i then click continue to sing in, and outlook sings me in automatically with the old password. I cannot find the option to update the password. Removing the accoun and re-addign it does nothing, since guess what... it signs me back in with the old passowrd. I'd love to know two things. One is how to update password for an email account in the new outlook, and two whose brilliant idea it was to make such rudimentary feature so difficult to find.

cheers

Answer 1

Hi @PS ,

Please try the steps below to clear the credentials stored locally and check the behavior. Please note that you would be prompted to add the account once again after we clear the credentials.

1. Please close the new Outlook app.
2. Click the Start menu and search for 'Command Prompt' > Right click the app and select 'Run as Administrator'.
3. Now, please copy/paste the following command and hit the Enter key.
olk.exe --clearLocalState
4. Now, please re-open the new Outlook app to check the behavior.

Besides, delete any saved passwords from the Microsoft Edge Settings:

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.