Hello, @James Sidwell !
I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", I'll repost your solution in case you'd like to "Accept " the answer.
Issue:
Restored Windows 11 VM fails to establish RDP connection:
Remote Desktop can't connect to the remote computer for one of these reasons
RDP settings were reset in the portal and attempting to reset the VM password resulted in an error:
Deploy failed with deploymentStatusCode (Failure)
The VM agent stated it was ready and the VM access extension was deleted and re-created.
Solution:
(From James Sidwell)
I have found the problem. A group policy applied a block rule to ALL inbound traffic when on a private or public network.
- I have moved the LIVE (source) VM to an OU that does not have that policy linked
- Ran gpupdate /force on the Live VM
- Ran a new backup
- Restored to a new VM in the isolated subscription. I can now RDP to the restored VM.
If you have any other questions or are still running into more issues, please let me know. Thank you again for your time and patience throughout this issue.
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