Scaling Azure Dedicated SQL Pool not possible (An unexpected error occured while processing the request. Tracking ID: '0a04b29c-d5c7-493c-98e8-e7a0386575e9')

Question

I have been experiencing an issue for the past 32 hours where the dedicated SQL pool cannot be scaled beyond a capacity of 100. Unfortunately, there is no information about a technical problem on the Azure Status page. Pausing is also not possible, as it results in the same error message.

When attempting to scale the database, the following error message occurs:

"An unexpected error occured while processing the request. Tracking ID: '0a04b29c-d5c7-493c-98e8-e7a0386575e9'"

Answer 1

@Thomas Kurrelmeyer W

I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", I'll repost your solution in case you'd like to accept the answer .

Error Message:

• An unexpected error occurred while processing the request. Tracking ID: '0a04b29c-d5c7-493c-98e8-e7a0386575e9'

Issue:

• Dedicated SQL pool cannot be scaled beyond a capacity of 100 DWU or it cannot be paused and there is no information about a technical problem on the Azure Status page expect the above error message.

Solution:

• Before scaling or pausing a dedicated SQL pool, we have to ensure that there are no active queued/running requests. Also ensure that the DWU usage us 0.

You can check these details in Azure Synapse portal as shown below:

If I missed anything please let me know and I'd be happy to add it to my answer, or feel free to comment below with any additional information.

I hope this helps!

If you have any other questions, please let me know. Thank you again for your time and patience throughout this issue.

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