Windows 11 domain users cannot change password "insufficient system resources exist to complete the requested service"

Leon Yuhanov 25 Reputation points
2023-08-15T00:11:27.34+00:00

About 90% of our Windows 11 Pro Users are unable to change their domain passwords. They receive "insufficient system resources exist to complete the requested service"

This is only effecting Windows 11 users, all Windows 10 users are unaffected.

Active Directory
Active Directory
A set of directory-based technologies included in Windows Server.
6,620 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
9,842 questions
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Accepted answer
  1. Peter Lee 90 Reputation points
    2024-05-30T07:26:08.7133333+00:00

    It to do with Credential Guard, please refer to the link below and Disable Credential Guard.

    https://learn.microsoft.com/en-us/windows/security/identity-protection/credential-guard/configure?tabs=gpo

    1 person found this answer helpful.

4 additional answers

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  1. Wesley Li-MSFT 4,486 Reputation points Microsoft Vendor
    2023-08-15T06:31:08.21+00:00

    Hello

    I’m sorry to hear that you’re having trouble with changing domain passwords on Windows 11. This issue has been reported by other users as well, and it seems to be specific to Windows 11.

    One user reported that the issue happened on all Windows 11 computers in their organization for any domain user. They tried changing the password for a local user and it worked, but when trying to change the password on different computers with Windows 11 for multiple domain users, they still got the same error message. They also tried updating their Windows 11 computers and drivers, but it didn’t solve the problem.

    Unfortunately, I couldn’t find a definitive solution to this issue. However, some users have suggested trying the following steps:

    Close open programs to free up resources.

    Restart your PC.

    Install the latest Windows updates and update all drivers.

    https://learn.microsoft.com/en-us/answers/questions/981180/windows-11-cant-login-%28insufficient-system-resourc

    https://learn.microsoft.com/en-us/answers/questions/1294814/users-cant-change-password-with-windows-11-to-the

    If the response is helpful, please click "Accept Answer" and upvote it.


  2. Luis Oliveira 0 Reputation points
    2023-11-22T12:45:37.6133333+00:00

    Somebody has any solution for that ?
    I tried a lot of things to sort that issue, but nothing works.

    0 comments No comments

  3. Рафаэль Гареев 5 Reputation points
    2024-01-05T15:19:26.7066667+00:00

    Our new PC's with super new HW (ZEN4 + RTX 40 Series) and fresh installed Windows 11 Pro 23H2 + lastest update's still have that issue :((((


  4. Kondi AGBA GNANDI 0 Reputation points
    2024-08-20T09:39:38.7266667+00:00

    hi all ,sorry for my bad english

    For this problem on W11 23H2 just change the server name before \and name by his ip adress and the password modification work like charm

    for exemple if the domain controller adress is 1.1.1.1 and his name is Test.lan and the user name is bob

    you need to change test\bob with 1.1.1.1\bob and bottom you can normally change the password.

    tkx


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