How to fix image upload error?

Question

How to fix image upload error?

Tina 0

Hi, I am quite new to Microsoft Azure (student) and I found myself stuck at one issue.

In Azure WordPress I set up PeepSo plugin but when I try to test it by uploading photo I get this error:

NoDecodeDelegateForThisImageFormat `JPEG' @ error/constitute.c/ReadImage/741

This happens to any image format, size and resolution are within limits, and it also happens when I try using BuddyPress. From what I could see it's related to ImageMagick but have no idea how to fix this issue.

Many thanks

Tina 0 Reputation points

2023-08-25T08:17:26.2333333+00:00

I didn't use anything other than Azure automatic deployment ie pressing on use default button. It appears that our whole class is having same issue. Imagemagick does not exist which all plugins like PeepSo are trying to access. This can't be fixed from our side as is PaaS and far advanced. It should've been handled by Azure.
ajkuma 28,036 Reputation points Microsoft Employee Moderator

2023-08-25T11:09:39.4133333+00:00

Tina, I understand the concern. Apologies for any inconvenience with this.
You have mentioned, 'It appears that our whole class is having same issue.' , are you referring to any Azure Learn Modules or Azure Training or any specific Azure documentation? Kindly share the URL of that, it will help us help you better.

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Tina 0 Reputation points

2023-08-25T08:17:26.2333333+00:00

I didn't use anything other than Azure automatic deployment ie pressing on use default button. It appears that our whole class is having same issue. Imagemagick does not exist which all plugins like PeepSo are trying to access. This can't be fixed from our side as is PaaS and far advanced. It should've been handled by Azure.
ajkuma 28,036 Reputation points Microsoft Employee Moderator

2023-08-25T11:09:39.4133333+00:00

Tina, I understand the concern. Apologies for any inconvenience with this.
You have mentioned, 'It appears that our whole class is having same issue.' , are you referring to any Azure Learn Modules or Azure Training or any specific Azure documentation? Kindly share the URL of that, it will help us help you better.

Answer 1

ajkuma 28,036 Microsoft Employee Moderator

@Tina ,

To assist you better on this, have you provisioned WordPress on App Service or on an Azure VM or some other Azure resource? What specific docker image are you using?

Hosting a site on an Azure VM (IAAS), you would typically configure it the same way as you would on-prem.

Checkout this third-party GitHub repo , where users were able to fix similar issues by making changes to the config/docker image:

Note: this post contains URL to non Azure repo, exercise caution while trying the steps.

-We may have re-tag to receive insights from the targetted audiences/SMEs.

Tina 0 Reputation points

2023-08-24T08:53:16.8833333+00:00

Hi, I used Wordpress on App Service and followed tutorial step by step form Azure. They said everyhing else should be setup automatically by Azure. It looks like there is no Imagemagick installed but have no idea how to do this on my side
Tina 0 Reputation points

2023-08-24T10:08:55.7266667+00:00
ajkuma 28,036 Reputation points Microsoft Employee Moderator

2023-08-24T19:18:08.77+00:00

Thanks for the follow-up and update. To better assist you on this, could you please share the Azure doc that you have been referring for the deployment?

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How to fix image upload error?

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