Word for mac print problem

88 903 140 Reputation points
2023-11-05T14:16:52.6766667+00:00

The same file cannot be printed completely in Word for Mac? I can print normally in Windows, and I am using Word 2016

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
Microsoft 365 and Office | Word | For business | Windows
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  1. Emi Zhang-MSFT 30,046 Reputation points Microsoft External Staff
    2023-11-06T02:35:54.71+00:00

    Hi,

    I suggest you try to remove Word cache via steps below:

    Close Word app. Open Finder, press Command + Shift + g

    In the window that opens, enter ~/Library/Containers   move the folder Microsoft Word to your Desktop. Reopen Word, create a document and test if you can print it.

    You can also try these methods:

    https://support.microsoft.com/en-us/office/troubleshoot-printing-problems-in-microsoft-365-apps-46722261-4d75-43b1-90d5-325171f04900?msclkid=8944dd5cc4ed11ec97d4bc458c14a4d8#ID0EDD=Mac

    https://support.apple.com/en-gb/guide/mac-help/mh14001/mac

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.


    If the response is helpful, please click "Accept Answer" and upvote it.

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