How to Track Incoming Emails in the New Outlook

Question

I am needing metrics on how many emails I receive daily to an email box. Is there a way to get this information in the new Outlook 365?

Answer 1

Hi @Rebecca S Warlick ,

Tracking emails sent/received daily in new outlook is not feasible.

As a workaround, you can switch back to the classic version of outlook, and follow the steps below to create two search folders to count the number of emails sent/received:

1. Right-click the Search Folders in the Outlook folder pane and select New Search Folder...
2. Select Create custom search folder from the bottom of the list.

3. Click the Choose button.
4. If you want to limit the search to a specific mailbox, click the Browse button.
5. Enter a name and click the Criteria button.

6. Under the Messages tab, select Received/Sent as the field and Today as the condition.

7. To get the message count for a folder, right-click the folder > Properties > select Show total number of items.

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