Hi MAH E UROOJ ,
Thanks for your question.
Certifications are not supported on Q&A forums. I recommend asking for assistance with certifications and transcripts in the dedicated forums. The Ask A Question Learn / Cert Moderators will help you from there. Please follow the link below and post your question about the issue you are facing:
Cert Moderators will help you from there.
If you find this helpful, please accept this answer to close the thread. Thanks!