Unable to Save External User Leave setting in External Collaboration settings

Question

Hi Team, We have recently configured the cross tenant synchronization with another tenant. We would like to setup the external user leave settings to No. But after changing the setting we are unable to save the changes. It is throwing an error saying that "Unable to update the external collaboration settings. Please try again later". Please let me know the reason for this error since there is no further information showing in the error screen.

Answer 1

Hi @Pramod Ashokkumar ,

You need to be logged in with a Global Admin account in order to save the settings and the error you described could indicate that the permissions are missing.

Allow or block invites to specific organizations - Microsoft Entra External ID | Microsoft Learn

If you are still seeing this issue while logged in with the correct permissions, let me know and I will file a bug. If you are able to provide HAR traces for me, you can send them to me at AzCommunity@microsoft.com ("Attn: Marilee Turscak"). There was a recent incident related to this issue, but it was resolved.

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