Microsoft Server 2012 R2 issuing only temporal licences

Question

I've configured my server with 50 licences in mode Per User. The RD Licensing Diagnoser doesn't show any errors and displays 50 available licences for clients for server "WIN-4QESFF2AD43".

Also in my Local Group Policy Editor, I've enabled the "Use the specified Remote Desktop licence servers" and specified the licence server that's shown in my RD Licensing Diagnoser ("WIN-4QESFF2AD43"). Also I've enabled the "Set the Remote Desktop licensing mode" and specified the mode "Per User".

Yet when I connect with a remote server, I can see that the RD Licensing Manager is issuing Temporary RDS Per Device CAL licences (one of them expired, from which I'm unable to re-connect) and has not issued a single RDS Per User CAL licences (which shows I have 50 available of the 50 total licenses).

How can I start using the licences I installed so I can re-connect with my remote computer?

Note that before installing the 50 licences RDS Per User CAL, I configured a Temporary RDS Per Device CAL, which is the one that's been picked up whenever I connect remotely (and after expiration, I'm left without being able to connect to my RD despite of having these 50 User licences available).

I'm happy to get rid of the temporal licences if that helps to solve the issue but I need to use the licences I bought so that my access to the RD doesn't get blocked every 180 days.

Answer 1

Hello,

For this issue, it is recommended to delete the expired temporary device CAL and redeploy the RD session host server. For details, see License Remote Desktop session hosts | Microsoft Learn.

Restart the server after the deployment is complete. Then open the RD authorization manager and check whether the RDS per-user CAL is issued successfully.

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