intune Bitlocker issue

Question

Hi ,In intune for one device in overview page shows device complaint.but when i go to device compliance policy it shows compliance setting bitlocker -not applicable.How to make the device bitlocker complaint.

Answer 1

Hi @srinivas pasupuleti100

Have you deployed Bitlocker policy?

Create an endpoint security policy for BitLocker

BitLocker is available on devices that run Windows 10/11. Some settings for BitLocker require the device have a supported TPM.

You can refer to the link to check description of all statuses.

Device compliance status

Best regards,

Aleksandr

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Answer 2

@srinivas Pasupuleti100, Thanks for posting in Q&A.

I have done some research about this issue, please try the suggestions below.

1.Please check whether the device meet the requirements.

https://learn.microsoft.com/en-us/mem/intune/protect/compliance-policy-create-windows

2.Please check whether the targeted device has configured BitLocker and applied successfully.

3.It is suggested that not to assign policies and configurations to the 'all users' and 'all devices' but to create groups for both users and computers, then add the computers group to the policies, and the user's group to configurations. Please try to create a group containing target devices and assign compliance policy to the group to check whether the issue can be fixed.

Please try above information, if there is any update, feel free to let me know.

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Answer 3

Few years back I remember compliance objects had an issue and it was recommended to use User assignment instead of devices. Not sure what is the current recommendation.