account can't delete on Huawei Microsoft Authenticator APP

Xiaoyan Yang A 20 Reputation points
2024-09-03T02:58:16.6233333+00:00

account can't delete on Huawei Microsoft Authenticator APP.

After deleting account, will show Notice not found

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
7,065 questions
Microsoft Intune Android
Microsoft Intune Android
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Android: An open-source mobile platform based on the Linux kernel, developed by Google, and maintained by the Open Handset Alliance.
299 questions
0 comments No comments
{count} votes

Accepted answer
  1. Xenia-MSFT 2,445 Reputation points Microsoft Vendor
    2024-09-05T01:49:53.09+00:00

    @Xiaoyan Yang A Thanks for posting in our Q&A.

    Please try the following steps to remove an account from your Microsoft Authenticator app on an Android.

    • Open your mobiles' Settings, then tap on Users & accounts or Accounts and backup (depends on the android version).
    • Scroll down and look for Microsoft old account(s) you want to remove or Work account and tap on it.
    • Once you found the required account, tap on it and select More or tap on 2 dots : (depends on the android version) in the upper right corner of your screen.
    • Select Remove account. You may need to repeat it twice or thrice.
    • Once account has removed, close the Microsoft Authenticator app if already opened.
    • Now tap and hold on Microsoft Authenticator app, and select App info.
    • Select Storage usage > Under Cache, tap on Clear cache.
    • Open Microsoft Authenticator app, and old account(s) should not appear now.

    If there is anything update, feel free to let us know.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments No comments

0 additional answers

Sort by: Most helpful

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.