I am getting error in Microsoft Intune, please help me fix this ASAP.

Question

roubleshooting details

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Correlation Id: 5ac8951d-f868-4efe-a5fb-b679567c573f

Timestamp: 2025-01-06T07:29:04.000Z

DPTI: c7f039c3018e2f9b8543110626c3985f03ee8aed44dca81bf42e23cc7972b59f

Error Tag: 4y8ve

Error Code: 0

Answer 1

@Abdul Basit Thanks for your update.

Please try to sign in intune portal via the following link and check if it works.

https://aka.ms/intuneportal

Generally, intune admin accounts have the permission to access to intune portal to manage devices and apps. I know that your account is not an admin account, it is suggested to contact your administrator to check if the no-admin account is blocked to sign in intune portal in the organization.

Thanks for your understanding.

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Answer 2

Hello Abdul Basit,

If you are still facing this issue, try the following,

From the screenshot, looks like you are using Linux.

1. Confirm the OS version is supported
2. Check Entra Sign-in logs for errors and if it is hitting any conditional access policy
3. If there are conditional access policies in place, try bypassing/removing your account from conditional access policy (for testing only) and try again. (This is not a recommended solution - conditional access policy helps secure access to your corporate resources)
4. If Edge web browser conditional access policy is in place, try accessing the portal from Edge browser.

More details: https://learn.microsoft.com/en-us/mem/intune/fundamentals/deployment-guide-platform-linux

If none of them helps, reach out to support from: https://learn.microsoft.com/en-us/mem/get-support

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