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This is a continuation of the question raised by LA Griffin (Why is Copilot Pro not allowing files larger than 1 mb to be uploaded. - Microsoft Community). I have not seen any response to this since mid-November. I followed on that thread on December 13. As noted in the original post, I have been able to upload any file larger than 1 MB (tried multiple times) onto CoPilot.
I have a professional subscription through the University of Toronto. Before December 13, I was able to upload much larger files. Please help.
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@Pierre Sullivan - Thank you for bringing this issue to our attention. We have tested the upload functionality and were able to upload files larger than 1 MB without any issues. Could you please share a reproduction video along with the file you are trying to upload? This will help us investigate the problem further.
I have created the video the video. I try to upload a file just under 1 MB (works) and one just over (fails). This response system does not allow videos to be uploaded so I have created this link: https://bit.ly/Copilot1MBfail
Message when I tried to upload Quiz 1 2023 (slightly above 1MB).pdf
I am unable to upload videos - I can send this separately. I have attached two images (one the message I get on copilot)
Message when I tried to upload Quiz 1 2023 (slightly above 1MB).pdf
Folder from which I tried to upload.pdfThis is the upload folder.
And this is a Bitly link to a video that I hope works. https://bit.ly/Copilot1MBfail
The link will not work in this so here it is without slashes: bit.ly~Copilot1MBfail (replace ~ with /)
@Pierre Sullivan - We have already tested it, and it's working on our end.
https://github.com/user-attachments/assets/76fe7fc3-4a6e-4a5a-8b35-f8034ea88f07
Your given file is not above 1 MB. Could you please share a PDF file that is above 1 MB in size so that we can test it with your file?
We have raised a bug for this. We will let you know once we get any updates from engineering team.
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To resolve this issue, I would suggest raising a support ticket using the link below. This will allow an assigned engineer from the respective team to investigate and assist in resolving the matter promptly.
https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-support?view=o365-worldwide
Thank you.
If the answer is helpful, please click “Accept Answer” and kindly upvote it. If you have extra questions about this answer, please click “Comment”.
Same situation here. A5 licenses across our board. Trying to demonstrate how Copilot can be used for organizational efficiency, but Copilot currently CANNOT:
As a result, I cannot honestly recommend using Copilot for AI-based file analysis when competing tools do not have these same restrictions.
The video I attached shows what happens when I try and upload a file slightly below and slightly above 1 MB. I am attaching here another file that will not upload and is slightly above 1 MB. This is a problem noted by other users on the forums.
Numerical simulations of plasma based flow control applications.pdf
Gloria Albuquerque (TATA CONSULTANCY SERVICES LTD)
This is a continuation of the question raised by LA Griffin (Why is Copilot Pro not allowing files larger than 1 mb to be uploaded. - Microsoft Community). I have not seen any response to this since mid-November. I followed on that thread on December 13. As noted in the original post, I have been a…
I understand how frustrating this limitation can be. Let's address your concerns one by one:
Reasons Behind the 1MB Upload Limit: The 1MB upload limit is primarily in place to manage server load and ensure optimal performance for all users. This restriction helps prevent potential issues related to large file processing and storage1.
Workarounds or Solutions:
Compress Your Files: You can use file compression tools to reduce the size of your documents before uploading them.
Split Your Documents: If possible, divide your larger documents into smaller sections that are under the 1MB limit.
Use External Storage: Upload your larger files to a cloud storage service (like OneDrive or SharePoint) and share the link within Copilot2.
Upcoming Updates: There hasn't been any official announcement regarding changes to the upload limit for Copilot. However, it's always a good idea to keep an eye on the Microsoft 365 roadmap and community forums for any updates3.
I hope these suggestions help you manage your documents more effectively. If you have any other questions or need further assistance, feel free to ask!
Redirecting
Request for Assistance with Copilot Document Upload Limit (1MB) - Microsoft Q&A
Request for Assistance with Copilot Document Upload Limit (1MB) - Microsoft Q&A
Dear Microsoft Support, I am reaching out regarding a limitation I’ve encountered while using Copilot. Currently, there is a restriction that limits document uploads to 1MB (I have a A5 licence). T...
I understand how frustrating this limitation can be. Let's address your concerns one by one:
Reasons Behind the 1MB Upload Limit: The 1MB upload limit is primarily in place to manage server load and ensure optimal performance for all users. This restriction helps prevent potential issues related to large file processing and storage1.
Workarounds or Solutions:
Compress Your Files: You can use file compression tools to reduce the size of your documents before uploading them.
Split Your Documents: If possible, divide your larger documents into smaller sections that are under the 1MB limit.
Use External Storage: Upload your larger files to a cloud storage service (like OneDrive or SharePoint) and share the link within Copilot2.
Upcoming Updates: There hasn't been any official announcement regarding changes to the upload limit for Copilot. However, it's always a good idea to keep an eye on the Microsoft 365 roadmap and community forums for any updates3.
I hope these suggestions help you manage your documents more effectively. If you have any other questions or need further assistance, feel free to ask!
Request for Assistance with Copilot Document Upload Limit (1MB) - Microsoft Q&A
I tried to follow the link for the external storage, but it is inactive. Can you provide detailed instructions on how to do this? I have attempted to link and share within CoPilot separately, but this does not work either as CoPilot gives an error "It looks like you've shared a link to a PowerPoint presentation on SharePoint. Unfortunately, I can't access or open links directly. However, if you need help with specific content from the presentation or have any questions about it, feel free to let me know! I'm here to he"
It does the same with PDFs
In both cases, I have set the share to "anyone with the link"
Hello,
To resolve this issue, I would suggest raising a support ticket using the link below. This will allow an assigned engineer from the respective team to investigate and assist in resolving the matter promptly.
https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-support?view=o365-worldwide
Thank you.
If the answer is helpful, please click “Accept Answer” and kindly upvote it. If you have extra questions about this answer, please click “Comment”.
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