why i cant register azure account

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why i cant register azure account

Son Do 0

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Son Do 0 Reputation points

2025-05-22T11:48:59.38+00:00

i already paid fee for that

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Son Do 0 Reputation points

2025-05-22T11:48:59.38+00:00

i already paid fee for that

Answer 1

Jayden-P 3,420 Microsoft External Staff Moderator

Hi @Son Do ,

Thank you for posting your question in the Microsoft Q&A forum.

Based on the information you have provided, I am sorry about the inconvenience you are facing. It looks like you cannot register a free Azure account.

To create a free Azure account, you need to meet all the requirements:
You must use a Microsoft account or a GitHub account to register.
You must be a new Azure customer.
You must not have previously signed up for an Azure free account using the same personal details (email, phone number, or credit card).
During the signup verification process, there may be a temporary $1 authorization placed on your card, which will be returned after verification.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Son Do 0 Reputation points

2025-05-22T12:52:33.65+00:00

Can you help me check what problem which my account when i register azure free account. I mean help me check why i got rejected when i signed up for azure
Jayden-P 3,420 Reputation points Microsoft External Staff Moderator

2025-05-22T13:37:35.0266667+00:00

Hi @Son Do,
Thank you for your response, and I understand your situation. However, to solve your issue quickly, the Billing team/Sales department team could assist you better than us. Because your issue involves in your personal information (email, phone number, credit card).

I apologize for redirecting you to the related development team support as the moderators in this community have limited resources to check the backend information, and to get the fast and better assistance we requested for it.

I suggest you contact the support team via https://azure.microsoft.com/en-us/contact#contact-sales
We hope this information is helpful and appreciate your understanding.
Jayden-P 3,420 Reputation points Microsoft External Staff Moderator

2025-05-26T08:38:33.0833333+00:00

Hi @Son Do,
It has been a while, and I am writing to see how things are going with this issue.

Have you had a chance to check the replies provided?
If the issue has been resolved, please mark the helpful replies as answers.

This helps others in the community facing similar problems.

Thanks for your understanding.
Vinod Pittala 4,175 Reputation points Microsoft External Staff Moderator

2025-05-27T20:57:47.1033333+00:00

Hello Son Do,

Just want to check if the above answer provided by Jayden-P worked for you or else please let us know if any help needed, we are always here to help whenever you need us.

Please do not forget to "Accept the answer” and “upvote it” wherever the information provided helps you, this can be beneficial to other community members.it would be greatly appreciated and helpful to others.

Thanks

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why i cant register azure account

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