Hi @Jennifer Andrew
Thank you for reaching out! It sounds like you're trying to add a Canva email signature with hyperlinks to Outlook, but the formatting isn’t displaying correctly when saved as an HTML file.
Here’s how to fix this while keeping your hyperlinks functional:
Use the image from Canva and add links directly in Outlook
- Download the signature from Canva as a high-resolution PNG.
- Open Outlook > File > Options > Mail > Signatures.
- Create or edit your signature and insert the downloaded image.
- To add a hyperlink: Right-click the image > Hyperlink (you can only add one link per image).
- If you need multiple clickable icons (e.g. LinkedIn, website), use separate smaller images and assign individual links.
This avoids saving/exporting HTML and helps preserve both formatting and links.
Fixing HTML Formatting Issues (for advanced users)
If saving the design as HTML causes formatting problems:
- Open the HTML file in a text editor and check for local image paths – Canva may use local file paths (e.g., C:/Users/...), which Outlook doesn’t recognize.
- Host images online – Upload them to OneDrive, Dropbox, or a website, then replace local file paths with direct URLs:
<img src="https://yourhostedimageurl.com/image.png">
- Open the updated HTML file in a web browser, confirm it displays correctly, then copy everything.
- Paste into Outlook – Navigate to File > Options > Mail > Signatures, select an existing signature or create a new one, then paste the copied content.
- Test in both Outlook desktop and web to confirm the formatting remains consistent.
Additional Tips
- Outlook works best with simple, inline HTML. Try to avoid advanced CSS or external stylesheets.
- If hyperlinks still don’t work, try manually re-adding them using Outlook’s editor after pasting the content.
For more details, Microsoft’s community also has a helpful thread here: Canva signature and Outlook compatibility – Microsoft Community
Let me know if you'd like help reviewing your HTML file or if you're still having issues, happy to take a look.
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