5,165 questions
1 answer
Multiple monitors
I have two monitors besides my laptop and neither will display. My laptop recognizes the connection but doesn't allow me to extend the screen. I need help trouble shooting this issue.
Windows for home | Windows 11 | Display and graphics
asked 2026-07-08T00:35:45.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 55.00000000000001%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Marshanna Rainey
0
Reputation points
answered 2026-07-08T01:09:40.59+00:00
EmilyS726
245.9K
Reputation points
Independent Advisor
0 answers
checking for multiple microsoft accounts, I only need one account
Good evening, Hope all is well. Please check your records and advise how many microsoft accounts I am paying for. I am supposed to be under a promotion where I am paying $1.99 a month for 3 months, but I keep getting a bill that I have to pay you…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,519 questions
asked 2026-07-08T01:08:47.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 24%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Michelle White
0
Reputation points
asked 2026-07-08T01:08:47.3+00:00
Michelle White
0
Reputation points
0 answers
over charges on 365 business subscription
We have paid subscription for Business 365 twice - we were billed $500 plus for the two subscriptions, we have subsequently cancelled one subscription within the required 7 days. Now look at account and find that we have been refunded for 1 subscription…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,796 questions
asked 2026-07-08T01:08:28.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 13%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGB%3C/text%3E%3C/svg%3E)
Garron Buckland
0
Reputation points
asked 2026-07-08T01:08:28.1833333+00:00
Garron Buckland
0
Reputation points
1 answer
Bought Windows 11 then motherboard died now I can't activate on replacement board.
I built my PC 2 years ago and bought a windows 11 license with it. I upgraded the motherboard and cpu a week ago and was forced to buy another license for the same computer at full price. I bought it digitally from the microsoft store and it activated…
Windows for home | Windows 11 | Licensing and activation
4,957 questions
asked 2026-07-08T00:26:53.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 18%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Brandon Siffer
0
Reputation points
answered 2026-07-08T01:07:55.9633333+00:00
EmilyS726
245.9K
Reputation points
Independent Advisor
0 answers
Azure Migrate - Create Deployment failed during Execute Migration (Microsoft.MigrateV2-ExecuteMigrate-InMageRcm)
Migration execution fails with "Create Deployment" error when starting replication for GCP Linux servers. The ARM deployment Microsoft.MigrateV2-ExecuteMigrate-InMageRcm-20266711747 fails with status "Failed". Problem Description: I…
Azure Migrate
Azure Migrate
A central hub of Azure cloud migration services and tools to discover, assess, and migrate workloads to the cloud.
1,109 questions
asked 2026-07-08T01:06:30.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 12%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBZ%3C/text%3E%3C/svg%3E)
Bingxue Zhang
0
Reputation points
asked 2026-07-08T01:06:30.1766667+00:00
Bingxue Zhang
0
Reputation points
2 answers
One of the answers was accepted by the question author.
My MS account shows my device, but doesn't have a Bitlocker Recovery key associated with it??
If Bit locker was turned ON on that device, why is the Recovery Key not there?
Windows for home | Windows 10 | Recovery and backup
424 questions
asked 2026-07-07T19:48:29.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 66%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Anthony Cardenas
40
Reputation points
accepted 2026-07-08T01:06:27.3933333+00:00
Anthony Cardenas
40
Reputation points
0 answers
Deleted primary alias
Got a new “work” laptop, used person phone to sign into the Microsoft at start up, in the end I ended up changing and deleting primary alias because I didn’t want my personal email tied to my work laptop, I can sign into this new work alias but my…
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,085 questions
asked 2026-07-08T01:05:25.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 74%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKF%3C/text%3E%3C/svg%3E)
Kyle Fisher
0
Reputation points
asked 2026-07-08T01:05:25.76+00:00
Kyle Fisher
0
Reputation points
2 answers
DLP for Teams not working after purchasing Microsoft Purview Suite for Microsoft 365 Business Premium
We have a Microsoft 365 Business Premium license. On advice from our reseller, we purchased Microsoft Purview Suite for Microsoft 365 Business Premium as we were told this license would allow us to use DLP for Teams chat and channel messages. I have…
Microsoft Teams | Microsoft Teams for business | Other
Microsoft Teams | Microsoft Teams for business | Other
Additional features, settings, or issues not covered by specific Microsoft Teams categories
21,086 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 95%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBL%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 84%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
12 answers
I dont see my account
need help I dont see my photos on the cloud I pay today I dont have time for tjhis sheetyour text
Microsoft 365 and Office | OneDrive | For home | Other
Microsoft 365 and Office | OneDrive | For home | Other
A Microsoft file hosting and synchronization service.
1,003 questions
asked 2026-07-07T23:36:58.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 94%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPC%3C/text%3E%3C/svg%3E)
Pablo Clavel
0
Reputation points
answered 2026-07-08T01:04:25.1433333+00:00
Pablo Clavel
0
Reputation points
1 answer
Stolen microsoft account
So a few weeks ago my account was stolen from me. I tried stopping it, but i was unable to stop the full take over. I was able to kick him off my google account and fully secure that, though. Ever since then I’d been sending a microsoft account recovery…
Windows for home | Windows 11 | Accounts, profiles, and login
9,501 questions
asked 2026-07-07T23:28:43.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 71%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
jayden wills
0
Reputation points
commented 2026-07-08T01:03:42.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 77%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKJ%3C/text%3E%3C/svg%3E)
Kayece Jan Mae Amizola
15,775
Reputation points
Independent Advisor
1 answer
I cannot send or receive emails
The lasat email I received was on July 4, 2026. I tried to send mself a test email today and it did not go through. I must have access to emails in my office. Please tell me how to contact someone for help. I am 85 and not a computer expert. thank…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,497 questions
asked 2026-07-07T19:15:50.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 84%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Michael Brown
0
Reputation points
answered 2026-07-08T01:03:06.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 57.99999999999999%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Alice-N
11,515
Reputation points Microsoft External Staff
Moderator
1 answer
xbox app says i cant sign in because i have no wifi
xbox app says i cant sign in because i have no wifi, but i know that i do, and is the only app that is not working, im just trying to play minecraft and nothing works
Windows for home | Windows 10 | Gaming
10,373 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 71%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EU%3C/text%3E%3C/svg%3E)
1 answer
How to remove a file from Onedrive - My Files - that is Notebook, - I am unable to remove, delete or do anything with
I cannot seem to remove this it has a link to SharePoint but i do not use this SharePoint program, unless it was years ago as a Windows Insider etc. I cannot seem to actually get rid of this filename form my OneDrive files list. It is listed online in…
Microsoft 365 and Office | OneNote | For home | Windows
Microsoft 365 and Office | OneNote | For home | Windows
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
9,918 questions
2 answers
Disable "Action Recommended" Emails from Microsoft Advertising
I am an admin on a Microsoft Advertising account. I am getting regular emails with titles like "[Action Recommended] Your campaign budgets may be limiting performance." - I have all my accounts email notification preferences set to off, and…
Microsoft Advertising | Other
Microsoft Advertising | Other
Additional features, tools, or issues not covered by specific Microsoft Advertising categories
430 questions
asked 2026-07-07T17:30:19.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 33%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Rex Schrader
0
Reputation points
edited an answer 2026-07-08T00:59:52.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 61%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
MS Advertising - Marvin
160
Reputation points Microsoft External Staff
Moderator
0 answers
Account not accessible
When I try to log in to my account, I receive the following error: Microsoft.Exchange.Data.Storage.TenantAccessBlockedException. I believe my Microsoft 365 account or tenant has been blocked, and I suspect I may have lost administrator access. I am the…
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,085 questions
asked 2026-07-08T00:58:51.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 2%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kelvin Lee
0
Reputation points
asked 2026-07-08T00:58:51.5833333+00:00
Kelvin Lee
0
Reputation points
2 answers
Outlook on the web displays an incorrect profile name for my own Outlook.com email address.
My Microsoft profile is correct <Removed PII>, my LinkedIn profile is correct, but Outlook's profile card resolves my email address to '<Removed PII>' This occurs across multiple browsers, and the incorrect name is only in Outlook's profile…
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,321 questions
asked 2026-07-06T18:15:08.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 87%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETR%3C/text%3E%3C/svg%3E)
Teri R
0
Reputation points
commented 2026-07-08T00:58:15.3233333+00:00
Hornblower409
10,625
Reputation points
0 answers
Multiple Microsoft accounts
Good evening, Hope all is well. Please check your records and advise how many microsoft accounts I am paying for. I am supposed to be under a promotion where I am paying $1.99 a month for 3 months, but I keep getting a bill that I have to pay you…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,994 questions
asked 2026-07-08T00:56:38.58+00:00
Michelle White
0
Reputation points
commented 2026-07-08T00:58:13.7333333+00:00
Michelle White
0
Reputation points
2 answers
Devices lose connection to the Azure IoT Hub due to outdated TLS ciphers
Hello, We observed that since the night of June 30 to July 1, 2026, approximately half of our IoT devices currently deployed in the field have no longer been able to connect to the Azure IoT Hub. After a brief analysis, we were able to identify the root…
Azure IoT Hub
Azure IoT Hub
An Azure service that enables bidirectional communication between internet of things (IoT) devices and applications.
1,341 questions
asked 2026-07-02T13:44:09.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 35%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHF%3C/text%3E%3C/svg%3E)
Hoge, Florian
0
Reputation points
answered 2026-07-08T00:58:04.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 21%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Manish Deshpande
7,525
Reputation points Microsoft External Staff
Moderator
3 answers
Disabling the family security
How can I disable the family permission option? ....
Windows for home | Windows 11 | Family and online safety
836 questions
asked 2026-06-03T13:51:28.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 85%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBW%3C/text%3E%3C/svg%3E)
BRIAN WISE
5
Reputation points
commented 2026-07-08T00:57:21.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 83%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Stephanie Martinez
0
Reputation points
0 answers
My Minecraft realm subscription doubled and charged me twice
There are now two active subscriptions for Minecraft Realms on the same account. i cannot request a refund on the second useless subscription through https://support.xbox.com
Windows for home | Other | Gaming
4,010 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 4%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKW%3C/text%3E%3C/svg%3E)