Bitlocker BitLocker Recovery Key Entered Correctly but it keeps going on a loop

Question

I just turned on BitLocker on my device today and upon restarting it asks me for my Recovery Key,

Which I had printed. I then enter the Recovery Key, then it's seems load normally. However, upon waiting a moment for the system to restart , but now that load screen also

says Preparing BitLocker Recovery

at the bottom then it just returns me to the same screen that requires me to enter my Recovery Key.

Other Options

1. Clicking the button to "Skip This Drive" gets me nowhere
2. "Continue" which brings me back around again to the screen that requires me to enter the recovery key
3. "Turn Off Your PC" turns off the pc
4. "Troubleshoot" which begins the process of resetting my device, which I do not want to do.

Basically as soon as I started using BitLocker I was and still am permanently locked out of accessing anything at all on my device, a devastatingly opposite function of what encrypting was supposed to provide me.

The device has Windows 10 Pro installed on it.

I will provide any further requested details and specs if needed -- that I can but as I cannot enter the device in any way I am aware of I'm afraid I'm not really sure even how to see any further details.

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Basically it's infinite loop !! .

Please, any advice is appreciated. I will try whatever I need to in order to regain access of my computer without having to reset it and lose everything on it. Again, I have the Recovery Key, it is correct, the Identifier Key matches up, but it just keeps immediately asking me for the Recovery Key no matter how many times I enter it and press continue....

Answer 1

Hi I'm having this exact same problem, but for some reason I can't even restart my laptop, does anyone have an idea on how to help?