Cannot access Python in Excel

Question

Hello, I have an E5 license and a Windows 11 Enterprise installation and I have been trying to figure out why Python for Excel does not seem to be available. 

OS: Win11 Enterprise 24H2

Excel: 2410 Build 18129.20158

I am on the Current Channel (Preview) Build of M365 Apps. I swapped to this because I was hoping it would trigger the feature. 

If it makes a difference I do have Copilot for M365. I have tried both "=py" in a cell, which does trigger it properly in another tenant I have but not this one, and also do not have Python in the Formulas tab. Let me know if there is anything else I should be trying.

Thanks,
Josh

Answer 1

Dear Josh,

Good day! Thank you for posting to Microsoft Community. We are happy to help you.

As per your description, it seems that you are having concern with Python in Excel.

We've done a quick test on Excel version 2410 and version 2411 with E5 subscription, and we can reproduce a similar situation on our side, we cannot use Python in Excel by "=py" and Insert Python is not showing up under Formulas as described in the official article: Python in Excel – Available Now

For your reference: Introduction to Python in Excel - Microsoft Support.

Considering that we can reproduce a similar situation on our side, we're afraid that issue could be related to the product, please comprehend that Microsoft Support agents doesn’t have any access to the development related resource and don’t have any control on the development related scenarios, more resources need to be involved in to help further.

In this situation, we'd sincerely recommend you send feedback about the behavior via File>Feedback or Help>Feedback within Excel. Feedback submit by this way directly goes to the related team, this is the best way to let Excel developers aware of this situation, help do investigation for the issue and fix it soon.

If you're willing, please also consider contact your Microsoft 365 administrator, follow steps in this article, raise a support ticket and contact Microsoft related team. The support team has higher permission to directly and remotely assist you. The support engineers there have the correct escalation channel, and this is the most efficient way to report such issue. This would be the most efficient way in handling this case for you. 

We will also report this situation on our side. Please accept my sincere apologies for not being able to resolve the problem and for redirecting you to the related development team. I regret any inconvenience this may cause. The fix to your concern can be identified through the background logs, and I suggest you raise a support ticket from the Office 365 admin center, where the related team will investigate the problem further by collecting the necessary background logs.

Once again, I apologize for the inconvenience this has caused. We appreciate your patience and understanding and thank you for your time and cooperation.

Hope you stay safe and healthy.

Sincerely,

Rhoda | Microsoft Community Moderator