Hi @Mervyn Moore,
Welcome to Microsoft Q&A forum.
Thank you for reaching out and sharing the details of the troubleshooting steps you’ve already taken. I understand how important the Analysis group is for your work, and it can be difficult when it doesn’t appear despite enabling the add-ins and reinstalling Office.
Here are suggestions you can try to troubleshoot:
- Verify that Excel is actually loading the built‑in add‑ins
- Open File → Options → Add‑ins.
- In Manage, choose Excel Add‑ins and click Go….
- Select Analysis ToolPak, Analysis ToolPak – VBA, and Solver Add‑in, then click OK.
- Fully quit Excel and reopen it.
Note: If these boxes were already checked, toggle them: clear the boxes → OK → close Excel → reopen → re‑check → OK → reopen. This refresh often restores the ribbon group.
- Remove Trust Center restrictions that hide add‑in UI
Excel can suppress the Analysis group if specific Trust Center or policy settings block add‑ins.
- Go to File → Options → Trust Center → Trust Center Settings… → Add‑ins. Confirm Disable all Application Add‑ins (may impair functionality) is not selected. If your organization does not require signed add‑ins, clear Require Application Add‑ins to be signed by Trusted Publisher.
- If the ToolPak or Solver lives in a non‑trusted folder, add it under Trust Center Settings… → Trusted Locations → Add new location…. This resolves ribbon visibility issues caused by location trust.
For detail next step, please refer to: Excel Add-in Ribbon Disappears.
Note: Microsoft provides this information only as a convenience to users. These websites are not controlled by Microsoft, and Microsoft does not guarantee the quality, security, or suitability of any software or information on them. It is important to fully understand the risks involved before using any of the suggestions in the links above.
In managed environments, ask your admin to review GPO/Intune policies such as Block all unmanaged add‑ins or Disable all application add‑ins. These can hide the Analysis group even when the add‑ins are enabled.
- Reset ribbon customizations (if the Analysis group was removed/hidden)
- Open File → Options → Customize Ribbon.
- Select the Data tab → Reset → Reset only selected Ribbon tab.
- If that does not restore the group, choose Reset all customizations.
Microsoft and Windows Central both document these reset steps.
- Contact IT admin
- If the problem persists, I recommend contacting your IT administrator for further assistance. If needed, they can submit a support ticket through the Microsoft 365 admin center for further investigation.
I hope this information is helpful. Please follow these steps and let me know if it works for you. If not, we can work together to resolve this.
Thank you for your patience and your understanding. If you have any questions or need further assistance, please feel free to share them in the comments on this post so I can continue to support you.
I look forward to your thoughts on this.
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