Universal Print Job Quota

Question

Hi Support,

The client is planning for Business Premium and will implement the Universal Print however he has question on the job quota in Business Premium is calculated per user or per tenant and clarify the total number of print jobs available based on licence count.

Please clarify in detail.

Regards

Anamika

Answer 1

Hi @Anamika . (International Supplier), 

Thank you for posting your question in the Microsoft Q&A forum.    

For your client query regarding Universal Print with Microsoft 365 Business Premium. Please find the detailed clarification below. 

With Microsoft 365 Business Premium, Universal Print print jobs are calculated per tenant, not per individual user. 

• Each Universal Print eligible license contributes print jobs to a shared pool at the tenant level. 
• All licensed users consume print jobs from the same global pool, rather than having a fixed or isolated quota per user. 
• The total number of print jobs available depends on the number of eligible licenses assigned in the tenant. 
• The print job volume refreshes automatically at the beginning of each month. Any unused jobs do not roll over to the next month. 

Although each license adds a specific number of jobs (for example, 100 print jobs per Business Premium license per month), users are not limited to only that number individually. A single user may consume more jobs as long as sufficient jobs remain in the tenant’s shared pool. 

Please refer to this article : Get access to Universal Print | Microsoft Learn 

To monitor total available print volume, track usage, and determine whether additional print job add-ons are required, you can visit the Usage and Reports section in the Universal Print portal. 

You could refer to this article : View print usage and reports using Azure Portal | Microsoft Learn 

If I’ve misunderstood anything, please feel free to correct me. I want to make sure I fully understand your situation so I can provide the best support.    

Thank you again for your time and understanding. While this initial response may not resolve the issue immediately, gathering these details will help me assist you more effectively. I appreciate your patience and look forward to your response.      

Wishing you and your family a prosperous New Year.               

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Answer 2

The job quota for Universal Print under the Business Premium license is calculated per tenant, not per user. Each eligible license contributes to a shared pool of print jobs available to all users within that tenant. For Microsoft 365 Business Premium, the total number of print jobs available is 100 jobs per month per license. Therefore, if a client has multiple Business Premium licenses, the total number of print jobs will be the number of licenses multiplied by 100.

Additionally, the volume of available print jobs refreshes at the beginning of each month, and all users consume from the same global pool of print jobs, meaning that they are not restricted to printing only a specific number of jobs based on their individual licenses.

To monitor usage and know when additional print volume may be needed, users can visit the Usage and Reports page in the Universal Print portal.