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Word server issues

Collin Lea 0 Reputation points
2026-03-11T19:29:49.9866667+00:00

My word account on any device, app or browser, says it can't connect to the server and won't let me open any files or documents.

Microsoft 365 and Office | Word | Other | Other
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  1. Alex-L 7,870 Reputation points Microsoft External Staff Moderator
    2026-03-29T13:39:03.01+00:00

    Hi Collin Lea

    If Word says it can’t connect to the server on every device, app, and browser, this could just be a temporary thing and should resolve itself after a while.

    You can still try this quick fix and see if it helps, too.

    1. Right‑select Start → Installed apps.
    2. Find Microsoft 365 (or Office) → select the three dots → Modify.
    3. Choose Online Repair → Repair.
    4. Restart the PC and sign back into Word.

    Hope this helps.

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  2. Stefan Blom 342.7K Reputation points MVP Volunteer Moderator
    2026-03-11T23:54:28.2+00:00

    What is the exact error message if you sign in to https://account.microsoft.com or to https://onedrive.live.com ?

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