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2 answers

reset mfa microsft admin account

Dear Microsoft Support Team, My company uses Microsoft services with the administrator account address .onmicrosoft.com. I have now lost my MFA. I need assistance setting up a new MFA. What information do I need to provide to receive support for reset…

Microsoft 365 and Office | Subscription, account, billing | For business | Android
asked 2026-06-18T08:23:21.33+00:00
NGUYEN TRUNG CHI HIEU 0 Reputation points
recommended 2026-07-06T07:14:47.2133333+00:00
Ana Mihaila (BLUEHAWK LLC) 0 Reputation points Microsoft External Staff Moderator
6 answers

How can I change the new tab page in edge

How can I change the new tab page in edge so I can use a page of my own choice?

Microsoft Edge | Other | Windows 11
asked 2025-09-12T20:12:33.1333333+00:00
Bobbie Seabolt 25 Reputation points
edited a comment 2026-07-06T07:14:04.1366667+00:00
B Ward 0 Reputation points
3 answers

problem with installation of SSIS Projects extension for Visual Studio- VS is 2026

I have a problem with installation of SSIS Projects extension for Visual Studio- VS is 2026 and I have tried to troubleshoot with help from SSIS Projects Extension for Visual Studio 2022+ Troubleshooting Guide - SQL Server Data Tools (SSDT) | Microsoft…

Developer technologies | Visual Studio | Setup
asked 2026-06-29T07:44:24.3733333+00:00
Ulf Tegnelov (DHL SE) 0 Reputation points
commented 2026-07-06T07:13:27.05+00:00
Leon Tran (WICLOUD CORPORATION) 1,990 Reputation points Microsoft External Staff Moderator
1 answer

Practice Assessment stuck on "Compiling your assessment..." – No score displayed (PL-200 & PL-300)

Hello Microsoft Support, I am facing an issue with Microsoft Learn Practice Assessments. After completing all 50 questions and clicking Submit, the assessment gets stuck on "Compiling your assessment..." indefinitely. The score is never…

Community Center | Not monitored
asked 2026-07-04T17:45:11.58+00:00
Piyush Umathe 0 Reputation points
commented 2026-07-06T07:12:58.83+00:00
Vincent Luckmann 0 Reputation points
1 answer

Ms defender unable to turn on web protection android 17

Since updating to android 17 I keep getting a message that web protection is turned off. When I follow the path to the accessibility settings in my pixel 10 under downloaded apps Microsoft defender is grayed out and I am unable to turn it on.…

Microsoft Security | Microsoft Defender | Other
asked 2026-07-03T00:21:41.8966667+00:00
David Harris 0 Reputation points
answered 2026-07-06T07:12:29.9133333+00:00
Rizwana 100 Reputation points
1 answer

Only Global Administrator locked out after converting external user to internal user; MFA no longer works

Hello, I need help with an Azure / Microsoft Entra tenant administrator lockout. I am the only Global Administrator for my Azure tenant. My admin account was originally an external Microsoft account: Old sign-in account: @outlook.******* In Microsoft…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-07-04T06:30:29.7033333+00:00
EricYang-2174 0 Reputation points
commented 2026-07-06T07:10:01.29+00:00
Alina Le 3,175 Reputation points Independent Advisor
1 answer

I can't get past the location check when trying to redeem Microsoft Rewards points.

I'm trying to redeem an Amazon gift card with Microsoft Rewards points, but here is the issue. After successfully completing the verification in the "Redeem your rewards" window and clicking the "Next" button, a small "Verifying…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

7,663 questions
asked 2026-07-06T06:28:10.1733333+00:00
anonymous123-8334 20 Reputation points
answered 2026-07-06T07:07:52.74+00:00
Kayece Jan Mae Amizola 15,610 Reputation points Independent Advisor
1 answer

outlook emails delayed

access denied message when I log on to inbox inbox not updating emails

Outlook | Web | Outlook.com | Email
asked 2026-07-02T10:29:42.7866667+00:00
Helen Bellamy-Booth 0 Reputation points
edited an answer 2026-07-06T07:07:46.9033333+00:00
Ian-T 7,790 Reputation points Microsoft External Staff Moderator
0 answers

Xbox unwillingly charged me

I have it automatically off to repeat billing and I’ve been charged when I don’t have the money.i have my card to automaticity to ask for 2 step verification but Xbox just charged me

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-07-06T07:07:28.8166667+00:00
Lily Rose💕 0 Reputation points
3 answers

Windows Defender on Windows 11 stuck on logo and closes after a few minutes

I've exausted all methods of trying to get my windows defender app to launch after updating to windows 11 from windows 10. I've tried terminating, repairing and reseting it through the app settings, i've tried Deleting the Register of the Windows…

Windows for home | Windows 11 | Security and privacy
asked 2026-06-30T13:29:12.8466667+00:00
Ruisu 0 Reputation points
commented 2026-07-06T07:07:00.77+00:00
Ruisu 0 Reputation points
2 answers

How to change formulae between absolute and relative types in excell

How to change formulae between absolute and relative types in excel

Microsoft 365 and Office | Excel | For education | Windows
asked 2026-06-30T11:51:44.2766667+00:00
Geoff Moulds 0 Reputation points
edited an answer 2026-07-06T07:06:26.2566667+00:00
Jess-Q 12,420 Reputation points Microsoft External Staff Moderator
2 answers

Hesabıma sürekli giriş yapma isteği geliyor

Son iki haftadır hesabıma sürekli Amerika kaynaklı giriş denemesi yapılıyor şifremi değiştiriyorum bütün cihazlardan çıkış yapıyorum ama hala giriş kodu denemesi geliyor ne yapmalıyım Moderator translated message For the last two weeks, there have been…

Microsoft Security | Microsoft Authenticator
asked 2026-07-04T12:07:06.2133333+00:00
yavuz noob 0 Reputation points
commented 2026-07-06T07:06:13.6933333+00:00
Alina Le 3,175 Reputation points Independent Advisor
0 answers

for peoplesoft excel_to_ci add ins are not visible in office ltsc 2024

for PeopleSoft excel_to_ci add ins are not visible in office ltsc 2024, we try from option menue and enabled ribbon but no luck. On same os Windows 2022 server installed office 2016 and its working but not supported by the peoplesoft application . Is…

Microsoft 365 and Office | Office Online Server
asked 2026-07-06T07:03:54.4033333+00:00
Amrut Patil 0 Reputation points
edited the question 2026-07-06T07:05:35.17+00:00
Jack-Bu 6,775 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Invoice PDFs not attached to "Your Microsoft Invoice ... is ready" emails

Every month I get an email from Microsoft/Azure with the title "Your Microsoft Invoice GXXX... is ready" This email normally includes the invoice as a PDF attachment. This month the PDF was not attached (despite there being a reference in the…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

4,871 questions
asked 2026-06-12T18:22:52.37+00:00
SimonY-1215 85 Reputation points
edited a comment 2026-07-06T07:05:02.6333333+00:00
Andrei Sinitson 0 Reputation points
1 answer

Locked out by admin.

I have locked my laptop from Microsoft app and now when I try to unlock it it does not allow me. I am the administrator and în the Microsoft app I get an error message when I try to reach the device. The device is connected to the internet. I tried…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-07-06T04:32:58.6166667+00:00
harja florian 0 Reputation points
commented 2026-07-06T07:04:16.29+00:00
Estrella721 41,900 Reputation points Independent Advisor
1 answer

External disk drive not running certain games

This issue has happened before, Zoo Tycoon 2 would open its menu fine, but after I pressed "play", it would not do anything and the disk drive would stop. Only giving up for at least a year and then trying again made it work. Recently, I…

Windows for home | Windows 11 | Gaming
asked 2026-06-30T01:31:24.68+00:00
Mr Fost 0 Reputation points
edited a comment 2026-07-06T07:04:11.87+00:00
Lychee-Ng 23,195 Reputation points Microsoft External Staff Moderator
1 answer

my old Microsoft account has been hacked

My old Microsoft account was apparently hacked, and my Minecraft account was linked to another Microsoft account and deleted. I want to restore my Minecraft account. [Moderator edit: Changed tags from: Microsoft Security | Microsoft Defender | Microsoft…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-05T07:28:29.0833333+00:00
Адилет Сатаров 0 Reputation points
edited an answer 2026-07-06T07:03:02.8066667+00:00
Victor1-V 10,075 Reputation points Microsoft External Staff Moderator
1 answer

winodws 11 task bar not showing

my windows 11 taskbar is not showing & when I minimise any screen it disappears

Windows for home | Windows 11 | Desktop, Start, and personalization | Task Bar
asked 2026-07-06T06:18:22.7766667+00:00
Mark and Kim-Louise McAskill 0 Reputation points
answered 2026-07-06T07:02:36.4033333+00:00
John Jefferson Doyon 76,735 Reputation points Independent Advisor
0 answers

unlock Apple account?

My Apple account is locked. Is there other ways to unlock it without an account recovery code or password?

Sysinternals
Sysinternals

Advanced system utilities to manage, troubleshoot, and diagnose Windows and Linux systems and applications.

1,365 questions
asked 2026-07-06T07:01:54.84+00:00
naceisha young 0 Reputation points
0 answers

My account got hacked

I got hacked and signed out by a @holocaust.wtf domain email. I have received an email that says my passkey has been removed. How can I get my account back?

Microsoft Security | Microsoft Authenticator
asked 2026-07-06T07:01:27.98+00:00
Mason Bradley 0 Reputation points