quick question

Question

Hi i wanted to ask if you can get a code for a gift card for microsoft store gift card from reedeming a reward from microsoft

Answer 1

Hi farida wolz, 

I understand why you’d want to confirm this before redeeming your points, especially if you are trying to get a Microsoft Store gift card through Microsoft Rewards. 

In general, if a Microsoft Store or Microsoft gift card is available in your Microsoft Rewards redemption catalog, you can redeem your Rewards points for it. After redemption, the reward details should be provided through your Rewards order/redeem history or related confirmation page/email. 

Could you please confirm a few details so we can better understand your situation? 

• Are you seeing the Microsoft Store/Microsoft gift card listed on your Microsoft Rewards Redeem page? 
• Have you already redeemed your points, or are you asking before redeeming? 
• If you already redeemed it, do you see the order under your Rewards order history? 

In the meantime, please try these checks: 

• Go to the Microsoft Rewards Redeem page and make sure the Microsoft Store/Microsoft gift card is currently available for your region. 
• If you already redeemed it, check your Rewards order history and also check your email inbox, junk, or spam folder for any confirmation message. 
• Make sure you are signed in with the same Microsoft account that earned and redeemed the Rewards points. 
• Avoid using a VPN or proxy while redeeming, since Rewards offers and redemption availability can vary by country/region. 
• Try again using Microsoft Edge in an InPrivate window or try from another trusted device/browser. 
• If the reward is not listed, it may not currently be available in your region or may be temporarily out of stock. 

Wishing you a smooth redemption experience and a quick resolution if the reward information is missing from your order history. 

---

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Answer 2

Yes. Microsoft Rewards points can be redeemed for Microsoft or Xbox gift cards, and those rewards provide a digital gift card/code.

To get the code details after redeeming a gift card reward with Microsoft Rewards:

1. Go to your Microsoft Rewards dashboard.
2. Open your Order History.
3. Find the gift card reward in the list of orders.
4. Select Order Details to view the redemption code or link.
5. If needed, select Resend to have the confirmation email (with the code/link) sent again.

Once the code is obtained, it can be redeemed to a Microsoft account balance on the Redeem page, and then used in the Microsoft Store where applicable.

---

References:

• Learn about Microsoft Rewards
• Add money to your Microsoft account
• Redeem a gift card or code to your Microsoft account
• Microsoft gift cards terms and conditions