Managing personal Outlook.com account settings, security, and privacy
Hello, thank you for reaching out to Microsoft Q&A.
- Could you please provide more details about the issue you’re experiencing or share a screenshot of the screen where you’re encountering the problem?
- Are you being prompted to enter a passkey when signing in with your Microsoft account, or are you trying to create a new passkey?
To create a Passkey for your Microsoft account,
Go to https://account.live.com/proofs/manage and sign in with your Microsoft account.
Choose Add a new way to sign in or verify.
Select Face, Fingerprint, PIN, or Security Key.
Follow the instructions on your device.