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how do create a passcode

AM Williams 0 Reputation points
2026-06-20T05:23:35.17+00:00

how do I create a passcode? I am very frustrated with this whole new system and am wasting words to make the 50 word criteria.

Outlook | Web | Outlook.com | Account management, security, and privacy
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  1. Gunasekar N 70,500 Reputation points Independent Advisor
    2026-06-20T07:01:38.4233333+00:00

    Hello, thank you for reaching out to Microsoft Q&A.

    1. Could you please provide more details about the issue you’re experiencing or share a screenshot of the screen where you’re encountering the problem?
    2. Are you being prompted to enter a passkey when signing in with your Microsoft account, or are you trying to create a new passkey?

    To create a Passkey for your Microsoft account,

    Go to https://account.live.com/proofs/manage and sign in with your Microsoft account.

    Choose Add a new way to sign in or verify.

    Select Face, Fingerprint, PIN, or Security Key.

    Follow the instructions on your device.

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  2. AI answer

    2026-06-20T05:23:55.9566667+00:00

    For Outlook.com / Microsoft accounts there are two main options, depending on what is meant by “passcode”:

    1. Create or reset the account password (traditional passcode)
      If the account is asking for a password and none is set or it is forgotten:
    2. Go to the Microsoft account security page: https://account.microsoft.com/security
    3. Open Advanced security options.
    4. Choose Change password or Create password.
    5. Set a new password and save it. This password is the “passcode” used when Outlook.com asks for it.

    If the password is forgotten and sign-in is not possible, use the password reset flow:

    1. Start from the sign-in page and choose Forgot password.
    2. Follow the steps to get a verification code (email, phone, etc.).
    3. Enter the code, then create a new password.
    4. Create a passkey (passwordless sign-in)
      If the goal is to use a modern passwordless “passkey” instead of typing a password:
    5. Sign in to the Microsoft account and open Advanced Security Options at https://account.live.com/proofs/manage.
    6. Select Add a new way to sign in or verify.
    7. Choose Face, Fingerprint, PIN, or Security Key.
    8. Follow the on-screen instructions to create a passkey using Windows Hello (face, fingerprint, or PIN) or a security key.
    9. After that, when Outlook.com asks to sign in, choose Sign-in optionsFace, Fingerprint, PIN, or Security Key and use the passkey instead of typing the password.

    Note: Even when a passkey is used, the account still has a password in the background, and some sensitive actions (like changing phone number or security info) may still require entering that password.


    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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