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2 answers

Click on apps, the spinning circle appear, then nothing happen

Initially (about two weeks ago) this only happen to Microsoft Office 365 apps (outlook, word, excel, powerpoint). What happen is, when I click on its own icon (let say Word icon), the spinning circle appear briefly then nothing happen. I have to open…

Windows for home | Windows 10 | Performance and system failures
asked 2019-01-29T13:15:25+00:00
Anonymous
1 answer

Error 80048504 and 80860010

Hello, I am having problem with Sticky Notes, Outlook, Mail, Microsoft Store - All seem to give me an error saying Account Error - There is something wrong with my account - with the FIX Me button - I click on the button to fix but gives me envaribly…

Windows for home | Windows 10 | Microsoft Store
asked 2018-12-08T16:33:58+00:00
Anonymous
3 answers

Laptop very slow after Windows 10 update

Hi, My laptop, a Lenovo Yoga 920, recently had an auto-update for Windows 10. It updated to Microsoft Windows KB4462933. After the update, it has become VERY slow. My laptop had been running great before the update. I would appreciate any help. Thanks!

Windows for home | Windows 10 | Performance and system failures
asked 2018-11-14T12:52:19+00:00
Anonymous
5 answers

Failure to Reboot after installing new SSD

Hi, I recently bought a Dell XPS 13 laptop with a 128gb internal SSD. When I began running out of space, I bought a 500gb internal SSD to replace it. I cloned my current SSD onto the new SSD, then installed it into my laptop. When it started my laptop…

Windows for home | Windows 10 | Windows update
asked 2018-12-09T04:32:19+00:00
Anonymous
4 answers

Windows Module Installer Worker constant high CPU usage

Hello, I have an HP All-in-one computer model 24-g237c with Windows 10 64-bit. In Task Manager, Windows Module Installer Worker is constantly running at %30 CPU usage. See screenshot below. This happens literally all day, whenever I start my computer. If…

Windows for home | Windows 10 | Windows update
asked 2018-11-23T17:57:58+00:00
Anonymous
6 answers

How do I remove all traces of Libraries from Windows 10?

I truly loathe Windows 10 libraries. They're useless for the way I handle my files in projects where audio, video, music and document assets come and go on a per-client basis, and change locations quickly. But Microsoft is convinced it knows my needs…

Windows for home | Windows 10 | Files, folders, and storage
asked 2018-11-27T03:55:07+00:00
Anonymous
4 answers One of the answers was accepted by the question author.

Manage my child's profile info does NOT show my kid

Hi, When browsing https://account.microsoft.com/family and then clicking on the link published down on that page 'Manage my child's profile info' I'm NOT presented with a screen allowing me to select my child and 'Edit this child's personal info' or…

Windows for home | Windows 10 | Family and online safety
asked 2018-11-06T17:32:48+00:00
Anonymous
3 answers

Windows 10 install on a new PC

Hello everyone.  Need some help here. I’m new to the world of PC gaming and just build my first PC which seems to work as every turns on. I have a M.2 as my hard drive and when I try to install Windows 10 it starts to download some files and then I get…

Windows for home | Windows 10 | Install and upgrade
asked 2018-11-22T03:51:48+00:00
Anonymous
14 answers

Why can't I download anything from the web on windows 10? windows says I can only download from the store.

Why can't I download anything from the web on windows 10? windows says I can only download from the store.

Windows for home | Windows 10 | Settings
asked 2018-12-25T18:44:26+00:00
Anonymous
9 answers

Cannot delete or rename files in Onedrive

I have a problem in Windows 10. Sometimes I cannot delete or rename files (images) that are in Onedive. This happens only if I use a third party program to do it. This has happened with several programs so it is an issue of an individual program.…

Windows for home | Windows 10 | Files, folders, and storage
asked 2018-11-11T21:57:42+00:00
Anonymous
8 answers

Bluetooth constantly cutting in and out since last Windows update

I've got some Bluetooth headphones that I use regularly. They were working completely fine with my Windows 10 PC until the most recent update, now Bluetooth constantly gets choppy and distorted or straight up cuts out. It's super frustrating. I'm using…

Windows for home | Windows 10 | Devices and drivers
asked 2019-01-26T21:13:15+00:00
Anonymous
3 answers

Windows 10: Installation via upgrade fails.

After a while a message saying Installation failed due to safe OS during INSTALL_UPDATE. What should i do now? I really want to upgrade to Windows 10.

Windows for home | Windows 10 | Install and upgrade
asked 2018-11-22T18:31:27+00:00
Anonymous
5 answers

Error: The disk is write protected, while accessing SD card

I recently received a write protected message from multiple micro SD cards/SD card adapters. I have edited my registry to remove write protection. I have gone through command prompt and diskpart to attempt to format them.  And yes, I have made sure…

Windows for home | Windows 10 | Devices and drivers
asked 2018-11-25T04:37:24+00:00
Anonymous
10 answers

Window 10 gives wrong folder size

Any easy fix to solve wrong folder  size displayed in  Window 10 ?

Windows for home | Windows 10 | Files, folders, and storage
asked 2018-11-06T05:10:53+00:00
Anonymous
3 answers

Is there a listing of locations for the MSN screensavers for Windows 10?

I'm hoping to find a listing of the locations of the photos used for Windows 10 screensavers.

Windows for home | Other | Apps
asked 2019-01-27T01:51:36+00:00
Anonymous
3 answers

How do I disable music banner?

Hi,  I wanted to know if there's any way I could disable the music banner thats keep showing when I play or pause the songs on the top left corner on the screen. It gets really annoying when I'm scrolling through songs and those banners aren't going away…

Windows for home | Windows 10 | Settings
asked 2018-12-22T10:46:53+00:00
Anonymous
2 answers One of the answers was accepted by the question author.

Device ROOT\JUNGO\0000 was migrated. What does this mean

So I was attempting to install the driver for a 3D scanner and it did not work, so I looked at the event log and it stated this with an Event ID of 440. What does this mean for the driver and what did this do exactly? Thank you, Natalie Mooney

Windows for home | Windows 10 | Devices and drivers
asked 2018-12-06T04:59:47+00:00
Anonymous
3 answers

CCleaner vs Disk Cleanup

Hello, I previously had CCleaner on my PC and then I removed it. Does Disk Cleanup do as much of a thorough job (removing unneeded DLL’s, etc.) as CCleaner does? Thanks.

Windows for home | Windows 10 | Files, folders, and storage
asked 2018-12-18T19:06:52+00:00
Anonymous
1 answer

Bluetooth Mouse Scroll not working

I have a Microsoft Bluetooth wedge mouse that I bought with my laptop a few years ago. The mouse works fine except the scroll. I don't know when this problem started as I hadn't used it in a while, but it seemed to be working fine until I tried to use …

Windows for home | Windows 10 | Devices and drivers
asked 2019-01-05T17:03:23+00:00
Anonymous
7 answers

Cannot find manually created System Restore Points

I'm having Internet Connection issues with Microsoft, Dell Update and Chrome and want to restore system back to before use of Internet security program. One auto restore point does display but mine don't. Auto restore point failed. Is there a way to get…

Windows for home | Windows 10 | Windows update
asked 2019-01-09T18:48:31+00:00
Anonymous