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25 answers

Widnows 10

I cannot download windows 10, it gets to updates and the it just stops. I have been told that I am running a non core edition of windows 10 pro on my computer. I have an activation key, but nothing is working. I have had two microsoft people trying to…

Windows for home | Windows 10 | Windows update
asked 2018-05-16T23:58:15+00:00
Anonymous
2 answers

Error 800c0005

hi when ever i start i laptop and connect it to wifi error occer 800c0005 file missing how do i restore that file

Windows for home | Previous Windows versions | Desktop, Start, and personalization
asked 2018-08-08T16:36:47+00:00
Anonymous
7 answers One of the answers was accepted by the question author.

Mouse is overly sensitive to movement during double-click on a 4k display

Mouse clicks appear to be interpreted differently if the mouse is moving while the click events occur.  This interpretation seems to be based on pixels and not some more standard scaling factor such as a percentage of the default font size.  This can…

Windows for home | Windows 10 | Settings
asked 2018-09-18T11:14:29+00:00
Anonymous
3 answers

Where can I find the ISO file for 1607 build that I can use to reinstall this older version?

I have stuttering in multiple applications aever since 1709 and I want to go back to 1607. Where can I find a safe place to download the 1607 ISO file?

Windows for home | Windows 10 | Install and upgrade
asked 2018-07-24T17:03:47+00:00
Anonymous
3 answers

Connecting Ethernet Cable turns off internet

When I needed better internet to play games or watch videos I connected the ethernet cable to my laptop to increase the internet speed. But now as soon as I connect the cable to my router and my laptop the internet for everyone in my house disconnects. …

Windows for home | Windows 10 | Internet and connectivity
asked 2018-06-11T19:27:27+00:00
Anonymous
1 answer

Windows Explorer freeze/crash (AppHangB1)

After recently building a new desktop, I've started running across a problem that is causing Windows Explorer to stop working, eventually requiring a forced restart through Task Manager. This problem has now occurred 3 times in the last 24 hours and has …

Windows for home | Windows 10 | Performance and system failures
asked 2018-06-09T16:09:05+00:00
Anonymous
3 answers

Windows 10 updates and static DHCP changing to automatic

My company is using Windows 10 workstations for print servers and are constantly receiving Windows 10 updates. We are finding that after remotely or in person, logging into the workstation as Administrator, Windows 10 Enterprise will start doing an…

Windows for home | Windows 10 | Windows update
asked 2018-08-14T20:53:17+00:00
Anonymous
3 answers

After Virus attack File Explorer slows down on second opening

Hello microsoft community, I caught a very bad virus and with much patience I removed every single piece of malware and virus from my pc. But there is still one different that I experience as a user. When I start the file explorer for the first time…

Windows for home | Windows 10 | Files, folders, and storage
asked 2018-04-11T15:58:52+00:00
Anonymous
1 answer

Jbl charge 3 drivers install on windows 7

I need help I need a driver for Windows 7 for Jbl Charge 3 when I go to the troubleshooting then comes only that there is no driver. thank you in advance

Windows for home | Previous Windows versions | Licensing and activation
asked 2018-06-14T17:40:40+00:00
Anonymous
3 answers

Win 10 Home High DPC latency XPS 15 9570 ACPI.sys

Hello, I have a dell XPS 15 9570, and I have big issues with on board and external audio. HW Spec: Dell XPS 15 9570, i7 8750H, 4K screen, 16g ram /512g ssd, qualcomm Killer wifi and then intel AC-9260, nVidia 1050 Ti with latest WHQL drivers, bios…

Windows for home | Windows 10 | Performance and system failures
asked 2018-07-16T09:18:44+00:00
Anonymous
5 answers

Missing telephone contacts, but received calls display caller and received texts don't. Am I going mad?

My Lumia 550 windows phone has lost all my telephone number contacts after I registered with Microsoft.com when I bought a new laptop. The odd thing is that if one of my contacts texts me, the name of the contact is missing and the message is headed by…

Windows for home | Other | Devices and drivers
asked 2018-05-30T19:12:30+00:00
Anonymous
6 answers

W key not working after windows update

W key is not working after the last windows update. On screen keyboard works just fine, and there is no dirt under the keys. It worked just fine before the update, with zero issues. Now the W key will randomly stop working and I either have to hold the…

Windows for home | Windows 10 | Devices and drivers
asked 2018-09-10T01:20:21+00:00
Anonymous
5 answers

My PC says no signal

So when I turn on my PC, it either works perfectly, or it says no signal. I tried unplugging the power cord, the cord connected to the monitor, and the one connected to the PC. The weird thing is that is randomly does this. I can play for a day, and…

Windows for home | Previous Windows versions | Windows update
asked 2018-04-05T02:17:25+00:00
Anonymous
2 answers One of the answers was accepted by the question author.

Adding Special Characters using Alt Codes WITHOUT Num Pad

I have read online articles and even outdated questions on the answers forum and have yet to come to a practical solution.  I frequently use special characters while writing in french.  Is there a quick and easy solution to enter these characters while…

Windows for home | Windows 10 | Accessibility
asked 2018-05-21T19:40:38+00:00
Anonymous
3 answers

fix or reinstall mfcllou.dll

Please help me fix problem with mfcllou.dll

Windows for home | Windows 10 | Install and upgrade
asked 2018-09-22T15:03:44+00:00
Anonymous
9 answers

Interpret windows defender mplog log files

I am trying to interpret windows defender mplog log files and I can't find any information or documentation online. I'd really like to understand the meaning of lowfi sigs and some of the other entries. Can you point me to some documentation on mplog…

Windows for home | Windows 10 | Security and privacy
asked 2018-09-09T11:08:03+00:00
Anonymous
11 answers

Intel Corporation driver update for Intel(R) Management Engine Interface -Error 0x80240061

Hello for some reason I am not able to update this driver. I have the HP Compaq Elite 8000 CMT with INTEL C2D E8500, 4GB RAM. Can someone provide a fix for this please. I am on windows 10

Windows for home | Windows 10 | Windows update
asked 2018-06-20T17:53:08+00:00
Anonymous
37 answers

Anyone else freezing at 42% while trying the April 2018 Update?

We have several Dell M2800 Laptops and are unable to update to the Windows 10 April 2018 update as it freezes at 42% and then restores back to the previous version.

Windows for home | Windows 10 | Windows update
asked 2018-05-03T20:52:13+00:00
Anonymous
5 answers

printing how do you get the output file name

I am having trouble since we had to download all that non-sense that people with years of study have given us to fine and fix. This is not been made easy for people that are not under 25,  it is sad that no one cares.  They should have never changed…

Windows for home | Previous Windows versions | Files, folders, and storage
asked 2018-09-22T00:07:29+00:00
Anonymous
12 answers

Windows 10 OneDrive stops working after every reboot (new Windows 10 install and fully updated)

I just reinstalled Windows 10 couple days ago.  OneDrive stops working completely after every reboot.  The service icon for OneDrive sync even disappears.  I go into Task Manager, the OneDrive service is dead.  In file manager, the OneDrive folder icon …

Windows for home | Windows 10 | Files, folders, and storage
asked 2018-06-04T13:38:41+00:00
Anonymous