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13 answers One of the answers was accepted by the question author.

Windows 7 SP1 Windows Update service fails to download or install updates

I have a Windows 7 SP1 fresh non sysprep build running in VMware Workstation 12.1.1 build-3770994.  When I run wndows update to pull down the current updates for this OS, The first thing it does is download Windows Update client 7.6.7600.320 and then it …

asked 2016-06-03T01:19:50+00:00
Anonymous
1 answer

Lenovo laptop getting stuck on updates

I have a second hand Lenovo laptop with Windows 8.1 which seems to have gotten stuck on updating. I tried to shut it down yesterday, but it only gave the option to either shut down and update or restart and update. I don't want any updates, but it…

Windows for home | Previous Windows versions | Performance and system failures
asked 2016-04-02T13:22:29+00:00
Anonymous
32 answers One of the answers was accepted by the question author.

Windows 7 (64-bit) Windows Update not working properly.

Hello everyone, hopefully you're all doing well. So, my problem at the moment is that the Windows Update program isn't working as it should be, at all. Originally, it DID show all of the updates it suggested installing, but when I attempted to download…

asked 2016-06-24T00:24:17+00:00
Anonymous
3 answers One of the answers was accepted by the question author.

I have a virus and can't factory reset!!!

So i have this virus on my pc where i can't download/install anything and it deleted my temp folder. It also deleted my home-screen where it just turns up blank. I tried getting an anti-virus but it didn't help me at all. I had a similar problem before …

Windows for home | Previous Windows versions | Performance and system failures
asked 2016-04-15T20:42:04+00:00
Anonymous
6 answers

ks sys bluescreen of death.

I have a HP Pavillion g laptop, which I've been trying to use for a month or so now. It's an old laptop which faced some Blue Screen problems some years ago, which then disappeared before I stopped using it because the anti-virus was…

Windows for home | Previous Windows versions | Windows update
asked 2016-03-19T11:19:05+00:00
Anonymous
14 answers

MIcrosoft .Net Framework 4.6.1 incorrect parameter

I can't install the net framework 4.6.1 on my windows 8.1 laptop. every time it tells me incorrect parameters

Windows for home | Previous Windows versions | Windows update
asked 2016-07-02T09:48:23+00:00
Anonymous
3 answers

How Reliable is Windows Defender?

Windows Defender is currently the only anti-virus program on my surface.  The school is go to, however, offers EndPoint as a virus protection program.  Is Windows Defender 100% reliable and be enough for a virus defender, or should I install this one…

Windows for home | Windows 10 | Security and privacy
asked 2016-05-18T16:05:34+00:00
Anonymous
5 answers One of the answers was accepted by the question author.

Problem removing rogue search engine from Chrome

Hi guys, Have just cleaned a load of malware of a friend's PC but it seems some bits still remain. There is a policy forcing a certain search engine in Google Chrome, one that pretends to be Good but is not. How can I remove that policy? Windows 10 Home.…

Windows for home | Windows 10 | Security and privacy
asked 2016-06-12T11:32:29+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

Windows Blue Screen caused by e1000325.sys

I had a tool suffered BSoD issue recently. I used Windbg to analyze crash dump. Windbg pointed out issue probaly caused by e1000325.sys. e1000325.sys is intel NIC driver but I don't understand the detail message from Windbg. Could someone teach me how…

Windows for home | Previous Windows versions | Devices and drivers
asked 2016-02-26T06:16:23+00:00
Anonymous
3 answers

In Windows 10, when I click on Microsoft Photos, nothing happens

<Original Title: Photos Microsoft> With my Window 10, when I click on Microsoft Photos, nothing happens.  Usually, when I clicked, I had instant access to all my albums.  That bug started about 10 days ago; at the same time, all my Microsoft games…

Windows for home | Windows 10 | Gaming
asked 2016-02-01T13:05:36+00:00
Anonymous
2 answers One of the answers was accepted by the question author.

Groove Music shortcut keys/hotkeys

Hello! I'd like to know if anyone have a map of all shortcut keys/hotkeys of Groove Music application. So far, the only key that do something is space bar. <Original title - Grove Music shortcut keys/hotkeys  >

Windows for home | Other | Music, photos, and video
asked 2016-05-09T00:46:15+00:00
Anonymous
1 answer

Ram needed: DDR-3 1600 or 1833 mhz....How much?

I'm presently using 2gb on a dual core 1.8ghz machine from the Neanderthal era.  The new motherboard accepts DDR-3 ram, 4 slots, max about 2100 mhz and I'll probably use Win7 64bit..  The best value now seems to be 1600 or 1833 mhz ram.  I'm constantly …

Windows for home | Previous Windows versions | Windows update
asked 2016-05-13T06:31:00+00:00
Anonymous
12 answers One of the answers was accepted by the question author.

Problem with sending attachments

I have a problem with sending attachments to some specific recipients. Recipients receive body of my mail, but attachments are missing. Only I have this problem in my company. I tried Insert-Attach File, I tried Drag and Drop option, I tried to send mail…

Windows for home | Windows 10 | Accessibility
asked 2016-07-06T09:55:40+00:00
Anonymous
4 answers

Hotfix not executing

I want to install the hotfix mentioned in the below link: https://support.microsoft.com/en-us/kb/2416007 but when I download it and extract the same and then double-click on it to install, I get the error - Installer encountered an error: 0x80070005…

Windows for home | Previous Windows versions | Devices and drivers
asked 2016-03-16T17:30:57+00:00
Anonymous
2 answers

USB formatted on FAT/NTFS not recognised on Win 7 64 bit O/S

New USB not recognised on Win 7 64 bit O/S. However, they were recognised on an older 'Win7 32 bit' machine. On this older '32bit' unit I reformatted the USB to FAT 32 (default) and (later) to NTFS, but the problem persisted. The "Win 7 64bit…

Windows for home | Previous Windows versions | Devices and drivers
asked 2016-05-05T01:30:35+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

That code didn't work. Check the code and try again hotmail

Hello I think my email is hacked .. i tried to log in it says wrong password so i started to try resetting it ... the secret question has been changed and it shows it in spanish language so i tried the mobile number code option and it worked everything…

Windows for home | Other | Apps
asked 2016-05-18T20:24:10+00:00
Anonymous
2 answers

Windows 10 Defender Scan Excluded Files

I have defined a number of exclusions in Windows 10 Defender, including an entire drive, yet Defender completely ignores the exclusion settings and scan the files anyways. Ordinarily this wouldn't be a problem however, the files Defender is scanning are …

Windows for home | Windows 10 | Security and privacy
asked 2016-05-16T18:53:22+00:00
Anonymous
6 answers

windows defender offline - "this app requires up to date virus and spyware definitions..."

DELL OptiPlex 7010 Windows 7 x64. Domain PC, plenty of policies/scripts, etc... This machine is a spare and was in use temporarily by a user who had caught a virus on their machine. Before I put this machine back on somebodies desk I want to give it a…

Windows for home | Previous Windows versions | Security and privacy
asked 2016-04-25T10:46:06+00:00
Anonymous
7 answers

Issues with Microsoft minesweeper not showing the squares or exit stairs on the far right of the game.

Original Title"microsoft minesweeper After an update the minesweeper adventure game does not show the squares or exit stairs on the far right of the game.  Is there a fix?

Windows for home | Windows 10 | Gaming
asked 2016-03-10T01:37:28+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

Enable "Are you sure you want to moved this file to the Recycle Bin-?" for Office 2013.

When deleting a file from my Microsoft Office Word 2007 a box would appear and ask: "Are you sure you want to moved this file to the Recycle Bin-?" How can I set up the same box on Microsoft Office 2013-? Thank You, Roy Original Title: Delete…

Windows for home | Other | Files, folders, and storage
asked 2016-07-27T20:08:06+00:00
Anonymous