Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
802 questions
0 answers
How to Play IVR after Receiving PSTN inbound call incommingcall Event
How to play IVR(Inbound call) in my scenario. I have a PSTN Number when customer call this Number I Received Incoming call Event via Webhook after this Event received I want to play the IVR to the caller(customer), Could you provide me a solution to…
asked 2024-07-03T07:55:43.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 63%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Soundhar M
30
Reputation points
asked 2024-07-03T07:55:43.02+00:00
Soundhar M
30
Reputation points
1 answer
One of the answers was accepted by the question author.
Unsupported ACS video call in iPhone chrome browser
Azure communication services does not provide support on chrome in iPhones. What is the way to run the app in this environment?
asked 2024-07-02T05:12:50.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 70%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Sharma, Ritika
60
Reputation points
commented 2024-07-03T07:08:32.58+00:00
Sharma, Ritika
60
Reputation points
1 answer
RouterValue class Deserialize Issue for Azure Communication Service Job Router Java SDK
Describe the bug Hi, I am using Azure Communicaton Service Job Router Java SDK, when I tried to create the router queue, store the queue id inside db and get the router queue via the queue id stored inside db, it hits deserialize issue for JobValue. I…
asked 2024-06-25T08:48:24.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 60%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETJ%3C/text%3E%3C/svg%3E)
Tong Jun Ng
0
Reputation points
edited a comment 2024-07-02T19:34:01.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 92%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
ajkuma
24,661
Reputation points Microsoft Employee
0 answers
error adding azure communication service to bot
When I try to add the azure communication service channel I get this error on screen after a few seconds. I have tried in different suscirptions and with different users and the result is the same. erroracs2.png
asked 2024-07-01T07:01:33.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 71%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Jorge Rueda
0
Reputation points
commented 2024-07-02T08:48:07.23+00:00
Jorge Rueda
0
Reputation points
0 answers
Azure Email Communication Services delivery suppressed MailboxUnavailable while mailbox is reachable (SmtpStatusCode 550)
Some of the emails sent via Azure Email Communication Services were never delivered. The log file below (i changed to emails to foo@bar.be and foo2@bar2.be and domain to…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 17%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
1 answer
EntraID Conditional Access policies for Azure Communication Services
What are the EntraID Conditional Access policies that can be utilized to manage access to Azure Communication Services (ACS)? According to the Azure security baseline, Conditional Access policies are not supported for ACS, but is it possible to provide…
asked 2024-07-01T13:30:55.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 69%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPR%3C/text%3E%3C/svg%3E)
Putninš Rauls
0
Reputation points
answered 2024-07-01T13:52:17.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 24%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
akinbade abiola
8,450
Reputation points
0 answers
Retrieving Email History and Engagement Data from Azure Communication Services
Dear Azure Support Team, I am seeking assistance with retrieving comprehensive email history and engagement data from Azure Communication Services. Specifically, I need to achieve the following: Email History Retrieval: Obtain a complete history of…
asked 2024-06-28T04:36:38.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 88%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
Vimalraj S
0
Reputation points
commented 2024-07-01T06:22:19.3933333+00:00
Vimalraj S
0
Reputation points
1 answer
how can i use Asure communication service for video call api in React-Native ?
we have used Twilio for video service and want to migrate to Asure communication service, but I don't see any SDK for react-native. can you guide me.. how can i use this service in react-native?
asked 2024-06-18T10:06:07.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 51%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sahil Saiyed
0
Reputation points
answered 2024-06-30T05:05:24.26+00:00
Vahid Ghafarpour
20,490
Reputation points
1 answer
One of the answers was accepted by the question author.
Email smtp logs in Azure Communication Services
Does anyone know if it's possible to access the SMTP transaction logs for email delivery in Azure Communication Services? We currently channel our application emails through O365, but have had a couple of occasions recently where the email hasn't sent…
asked 2024-06-27T15:59:19.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 52%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Martin Clarke
20
Reputation points
commented 2024-06-29T08:45:25.65+00:00
Martin Clarke
20
Reputation points
2 answers
One of the answers was accepted by the question author.
How to use Azure Communication Service's IVR feature in VoIP calls
For my contact centre, I want to create an IVR for VoIP call queue selection. To do this, I utilise JobRouting to route the work to an available agent who can provide the necessary instructions and flow. Could you perhaps supply me with any…
asked 2024-06-25T12:45:36.7033333+00:00
Soundhar M
30
Reputation points
accepted 2024-06-29T06:19:08.1166667+00:00
Soundhar M
30
Reputation points
1 answer
How can I import an image from local to my HTML script and utilize the script to send an email using Azure communication Email service via Python.
Hi, I'm working on automating email using Azure communication service, Email. I have a HTML script serving as an email body. I will trigger a python script to grab contents of HTML via python script. ex: <!DOCTYPE…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
802 questions
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asked 2024-06-25T21:32:23.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 31%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Srinivasulu, Pavan Kumar
0
Reputation points
answered 2024-06-28T22:06:14.4833333+00:00
Grmacjon-MSFT
17,366
Reputation points
1 answer
Azure Communication Service IVR
I am trying to create an IVR system for my contact center application using Azure Communication Services' PSTN inbound call service. I plan to use Job Routing for routing purposes. Could you provide guidance or options available for this setup?
asked 2024-06-05T01:54:48.7433333+00:00
Soundhar M
30
Reputation points
commented 2024-06-28T03:37:24.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 59%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
SnehaAgrawal-MSFT
20,396
Reputation points
1 answer
One of the answers was accepted by the question author.
Phone number management for Singapore (SMS feature)
My subscription has a billing address in Singapore, and according to the documentation, it does not support creating a phone number for SMS services. Is there a solution other than canceling the subscription and creating it with a different billing…
asked 2024-06-21T08:44:04.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 3%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lam Bui Quang
20
Reputation points
accepted 2024-06-27T11:07:00.7033333+00:00
Lam Bui Quang
20
Reputation points
0 answers
Cannot createAgent in sdk com.azure.android:azure-communication-calling:2.9.0
Minimal steps to reproduce Open join-call-to-teams-meeting from source code https://github.com/Azure-Samples/communication-services-android-quickstarts using android-studio Generate my userToken and replace it in the source code Change sdk in gradle…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
802 questions
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asked 2024-06-26T07:33:21.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 97%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Hoang Nguyen
0
Reputation points
commented 2024-06-27T04:26:46.2733333+00:00
Hoang Nguyen
0
Reputation points
0 answers
Can not add CNAME record value to verify email service
After a domain is verified for Email communication service, the next step is to authenticate via SPF and DKIM. The instructions below require that a CNAME record be created and a value be set. See this screen cap: However it is not possible to create…
asked 2024-06-27T01:30:12.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 43%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
Sam Wheat
401
Reputation points
edited the question 2024-06-27T04:07:04.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 46%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
ManoharLakkoju
690
Reputation points Microsoft Vendor
1 answer
How to send a file from Azure Portal
Hi experts, I want to send an email with a file attachment from Azure Portal. What is the easiest way to do it? Thank you.
asked 2024-06-24T20:55:19.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 20%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
AADADM Silvia Wibowo
0
Reputation points
commented 2024-06-27T03:54:07.4566667+00:00
AADADM Silvia Wibowo
0
Reputation points
1 answer
Shall I buy PSTN phone Number Using scholarship account subscription
How to buy PSTN phone Number Using scholarship account subscription?
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
802 questions
Azure
Azure
A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.
1,069 questions
asked 2024-06-26T12:37:20.2666667+00:00
Soundhar M
30
Reputation points
answered 2024-06-26T14:04:34.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 90%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Adharsh Santhanam
2,630
Reputation points
2 answers
Username length issue with SMTP in Azure Communication Services
Hi, I'm testing "Email SMTP as a Service" that is in preview within "Azure Communication Services". I was so excited to hear about it because we've just done an Exchange migration to O365, and this feature will help mop up the…
asked 2023-12-08T14:25:16.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 61%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jonny Sharp
45
Reputation points
commented 2024-06-26T12:11:29.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 35%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENM%3C/text%3E%3C/svg%3E)
Nyberg Mika
0
Reputation points
0 answers
Cannot join meeting because the meeting link is invalid (android-sdk)
Minimal steps to reproduce Open join-call-to-teams-meeting from source code https://github.com/Azure-Samples/communication-services-android-quickstarts using android-studio Generate my userToken and replace it in the source code Join meeting using…
asked 2024-06-26T07:44:15.0866667+00:00
Hoang Nguyen
0
Reputation points
edited the question 2024-06-26T07:44:47.4666667+00:00
Hoang Nguyen
0
Reputation points
1 answer
Programmatically connect Azure Communication service with Cognitive services (AI services)
Hello, I'm working on reproducing a project deployment with Terraform. I successfully provisioned and set up all the resources except one particular setting which consists of linking my Azure Communication service with one of my Azure AI Services (aka…
asked 2024-06-13T08:31:38.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 79%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEL%3C/text%3E%3C/svg%3E)
Emmanuel LETREMBLE
0
Reputation points
answered 2024-06-26T04:29:43.74+00:00
ajkuma
24,661
Reputation points Microsoft Employee