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Choose the best response for each of the following questions, and then select Check your answers.

1.

Which one of the following ground rules is recommended in group discussions?

Share the air with other people by providing them the opportunity to speak and by listening to them respectfully.

Develop an inclusive atmosphere by using We statements to include everyone's perspective in your statements.

Assume that what you hear and understand always reflects the true intent of the speaker.

2.

When a person repeats in their own words what someone is telling them, what communication technique are they using?

Active listening

Mirroring

Effective communication

3.

Which aspect of active listening is especially important in teams?

Taking good notes during meetings.

Trying on the perspective of the person speaking.

Always agreeing with the person speaking.

4.

Which one of the following statements describes the advantages of conducting small group discussions?

It allows people who are shy or uncomfortable sharing in a larger group to participate more freely.

It provides fewer opportunities for confrontations between group members.

It's easier for facilitators to monitor and mediate and allows for a greater degree of control.

You must answer all questions before checking your work.

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