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Troubleshoot Dataverse Web API client errors

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This article describes common client errors you might encounter when using the Dataverse Web API and how you can avoid them.

Resource not found for the segment

Symptoms

Request

GET [Organization URI]/api/data/v9.2/Account HTTP/1.1

Response

HTTP/1.1 404 Not Found

{
 "error": {
  "code": "0x8006088a",
  "message": "Resource not found for the segment 'Account'."
 }
}

Cause

This error occurs when you use the incorrect name for a resource. That resource might be the name of an entity set, a function or an action. These resource names are case sensitive. In the preceding example, there is an entity set called accounts, but not one named Account.

If the resource is an action defined as a custom process action, this error can also happen if the custom process action is inactive.

How to avoid

Could not find a property named '{property name}' on type 'Microsoft.Dynamics.CRM.{entity name}'

Symptoms

Request

GET [Organization URI]/api/data/v9.2/accounts?$select=Name HTTP/1.1

Response

HTTP/1.1 400 Bad Request

{
 "error": {
  "code": "0x0",
  "message": "Could not find a property named 'Name' on type 'Microsoft.Dynamics.CRM.account'."
 }
}

Cause

This error occurs when you use the incorrect name for a property. Property names are case sensitive.

In the preceding example, there is a property called name, but not one named Name.

How to avoid

Verify that the name you use exists in the CSDL $metadata document. For more information, see Web API properties.

No HTTP resource was found that matches the request URI

Symptoms

Request

POST [Organization URI]/api/data/v9.2/WhoAmI

Response

HTTP/1.1 404 Not Found

{
 "error": {
  "code": "",
  "message": "No HTTP resource was found that matches the request URI '[Organization URI]/api/data/v9.2/WhoAmI'."
 }
}

Cause

This error occurs when the incorrect HTTP method is applied to a function or action. In this case, WhoAmI Function requires the use of GET but POST was used.

How to avoid

Be aware of what kind of OData operation you are using and the correct HTTP method to use. For more information, see:

Invalid property {property name} was found in entity 'Microsoft.Dynamics.CRM.{entity name}'

Symptoms

Request

POST [Organization URI]/api/data/v9.2/accounts HTTP/1.1

{
 "Name": "Account name"
}

Response

HTTP/1.1 400 Bad Request

{
 "error": {
  "code": "0x0",
  "message": "An error occurred while validating input parameters: 
    Microsoft.Crm.CrmException: Invalid property 'Name' was found in entity 'Microsoft.Dynamics.CRM.account'. 
    ---> Microsoft.OData.ODataException: Does not support untyped value in non-open type.<truncated for brevity>"
 }
}

Cause

This error occurs because the incorrect name for a property was used. Property names are case sensitive and Name was used rather than name.

How to avoid

Verify that the property name you use exists in the CSDL $metadata document. For more information, see Web API properties.

Error identified in Payload provided by the user for Entity '{entity name}'

There are two separate issues that can occur with this error. The difference is in the InnerException.

InnerException : Microsoft.OData.ODataException: An undeclared property [...] was found in the payload

This error occurs when an invalid navigation property name is sent with a request.

Symptoms

Request

POST [Organization URI]/api/data/v9.0/contacts HTTP/1.1

{
  "firstname":"test",
  "lastname":"contact",
  "parentcustomerid@odata.bind": "accounts(a779956b-d748-ed11-bb44-6045bd01152a)"
}

Response

HTTP/1.1 400 Bad Request

{
    "error": {
        "code": "0x80048d19",
        "message": "Error identified in Payload provided by the user for Entity :'contacts'  ---->  
        InnerException : Microsoft.OData.ODataException: An undeclared property 'parentcustomerid' 
        which only has property annotations in the payload but no property value was found in the payload. 
        In OData, only declared navigation properties and declared named streams can be represented as 
        properties without values <truncated for brevity>".
    }
}

Cause

This error occurs because there is no single-valued navigation property in the contact entity type named parentcustomerid. For more information, see contact EntityType > Single-valued navigation properties.

parentcustomerid is the logical name of a lookup column in the contact table. All lookups are represented by single-valued navigation properties in OData. The names of the lookup properties don't always match the corresponding single-valued navigation property name.

In this case, the parentcustomerid column is a customer lookup type, a kind of multi-table lookup that might link to either the account or contact tables. To support this customer lookup, there are two separate relationships and each has a different single-valued navigation property. The correct single-valued navigation property in this case is parentcustomerid_account.

How to avoid

Verify that the navigation property name you use exists in the CSDL $metadata document. For more information, see Web API Navigation Properties, especially the Multi-table lookups section.

InnerException : System.ArgumentException: Stream was not readable

This error occurs when executing batch operations.

Symptoms

You get the following error when sending a $batch request.

Response

HTTP/1.1 400 Bad Request

--batchresponse_5bd81edb-2ef9-4269-85c3-4623981e6c6e
Content-Type: application/http
Content-Transfer-Encoding: binary

HTTP/1.1 400 Bad Request
REQ_ID: 4c8c75eb-10bf-47f9-9998-c119146d511f
Content-Type: application/json; odata.metadata=minimal
OData-Version: 4.0

{"error":{"code":"0x80048d19","message":"Error identified in Payload provided by the user for Entity :'accounts',
For more information on this error please follow this help link https://go.microsoft.com/fwlink/?linkid=2195293
---->  InnerException : System.ArgumentException: Stream was not readable.\r\n
at System.IO.StreamReader..ctor(Stream stream, Encoding encoding, Boolean detectEncodingFromByteOrderMarks, Int32 bufferSize, Boolean leaveOpen)\r\n
at System.IO.StreamReader..ctor(Stream stream, Encoding encoding)\r\n
at Microsoft.OData.JsonLight.ODataJsonLightInputContext.CreateTextReader(Stream messageStream, Encoding encoding)\r\n
at Microsoft.OData.JsonLight.ODataJsonLightInputContext..ctor(ODataMessageInfo messageInfo, ODataMessageReaderSettings messageReaderSettings)\r\n
at Microsoft.OData.Json.ODataJsonFormat.CreateInputContext(ODataMessageInfo messageInfo, ODataMessageReaderSettings messageReaderSettings)\r\n
at Microsoft.OData.ODataMessageReader.ReadFromInput[T](Func`2 readFunc, ODataPayloadKind[] payloadKinds)\r\n
at System.Web.OData.Formatter.Deserialization.ODataResourceDeserializer.Read(ODataMessageReader messageReader, Type type, ODataDeserializerContext readContext)\r\n
at System.Web.OData.Formatter.ODataMediaTypeFormatter.ReadFromStream(Type type, Stream readStream, HttpContent content, IFormatterLogger formatterLogger)."}}
--batchresponse_5bd81edb-2ef9-4269-85c3-4623981e6c6e--

Cause

This deserialization error is caused by the use of line endings other than CRLF in the batch request body.

Depending on the editor you use, these non-printing characters can be difficult to see . If you use Notepad++, you can use the Show all characters option to make these characters visible.

This payload will work:

Screenshot that shows a batch request body with CRLF endings for all lines.

This payload will fail because the last line doesn't end with CRLF.

Screenshot that shows a batch request body with CRLF missing on the last line.

In this case, just adding a carriage return at the end of the last line is enough to make it succeed.

How to avoid

Ensure all line endings in the $batch request body are CRLF. If you can't use CRLF, add two non-CRLF line endings at the end of the batch request body to resolve this deserialization error. For more information, see Batch requests.

See also