okay if you’re on mac, go to Help at the top, click ‘clear application’. You’ll get a pop up of selections, select ‘identities’ and then ‘clear’ at the bottom of that pop up. Word should restart and then you can sign in.
Error Another account from your organization is already signed in on this device. Try again with a different account.
Hello,
I keep getting the error - "Error
Another account from your organization is already signed in on this device. Try again with a different account." I've been trying to use all of the tips, tricks, and fixes available online, but nothing is working. Please help.
Thanks,
Sarah
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Luis Alfonso Caballero Hernáez 0 Reputation points
2024-06-25T11:10:36.7966667+00:00 On iPhone you can fix this error by downloading Microsoft 365 (Office) app, then going to iPhone Settings, search for the Microsoft 365 (office) app settings and at the end you will see Restore, selecting the three options (restore all contents, delete sign in credentials and restore cloud configuration). Then you open the Microsoft 365 (office) app and then you clouse it, and that should fix the problem.