"Error Another account from your organization is already signed in on this device."

Question

Getting this error message when I try to use the desktop version of power point, excel, and word. But outlook and teams work fine.

"Error

Another account from your organization is already signed in on this device. Try again with a different account."

The computer I use did belong to someone else before me, but they are no longer with our company and their Microsoft account was deleted. But this issue just started and I've been using the apps on this computer with no issues since 2021.

Answer 1

Hi @

Based on the error message, I suggest you refer to this support article and try the method:

https://learn.microsoft.com/en-us/office/troubleshoot/activation/another-account-already-signed-in

Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

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