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Need point of contacts to get deployment support
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Marticia Goodwin, NTS, following up to check if you had a chance to review the reply above and if you had any follow-up questions.
I did and found out that my company is eligible to receive fast track support. I submitted a request to fast track support on 18 December 2023 and was notified we were approved to receive the support on 19 December 2023, but everything went a stand still because they were trying to reach me within my azure environment instead of my work email. I tried to get support from microsoft support line to help me get in contact with someone and still running into brick walls. I need a life line ASAP.
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Hi @Anonymous FastTrack for Azure requires a nomination from a partner or an internal business unit. For you, that would be the people who are selling you Azure and aligned to your account. At this point and juncture, you would need to reach out to the sales contact at Microsoft for your company to help you with getting FastTrack engaged.
Marticia Goodwin, NTS, can you please clarify the requirement here.
If your question is related to "FastTrack for Azure" program, please visit the link below to get more details about this program and eligibility criteria - https://azure.microsoft.com/en-us/pricing/offers/azure-fasttrack
However, if your question is about getting assistance for migrating or deploying workloads to Azure, you may get in touch with Azure Partners who can help you with this request.
For specific questions and issues that you are facing during this deployment, you may reach out to Microsoft Q&A for help from community OR for dedicated support, please reach out to Azure Support.
Global Customer Service phone numbers
Hope this helps.
