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how do I speak with a human?

I need to speak with a human. I keep getting hung up on by the bot. I had a billing issue which I thought was resolved after speaking with support. Now I have lost most of my files, cannot log in sporadically. I NEED A HUMAN to help me.

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-04-22T21:11:48.4833333+00:00
Patricia Templin 0 Reputation points
2 answers

Notifications for teams on windows are stuck on screen

They stay on the screen until you go to the activity tab

Microsoft Teams | Microsoft Teams for business | Settings | Configure notifications
asked 2026-04-15T21:57:06.4866667+00:00
Brandon Tune 10 Reputation points
edited a comment 2026-04-22T21:11:27.4666667+00:00
Kristen-L 12,260 Reputation points Microsoft External Staff Moderator
1 answer

how to allow others to connect to database

doing a group project, first time using azure DB, my group cannot connect to my set up database with my sql authentication user and password. I have set firewall rules with their IP, I've assigned roles, they just cant log in for whatever reason. No…

Azure SQL Database
asked 2026-04-22T17:18:08.2866667+00:00
helpm 0 Reputation points
commented 2026-04-22T21:11:02.8733333+00:00
Erland Sommarskog 133.7K Reputation points MVP Volunteer Moderator
1 answer

Bitlocker recovery

I have an issue with my windows laptop insipiron 15… it says I need Bitlocker recovery key which I am missing it. Need contact support. it also says automatic repair couldn’t repair your PC

Windows for home | Windows 11 | Recovery and backup
asked 2026-04-19T17:16:21.2133333+00:00
SANDEEP MANTRIPRAGADA 1 Reputation point
commented 2026-04-22T21:10:56.4133333+00:00
Jonathan Deives 70,345 Reputation points Independent Advisor
1 answer

External sign in request.

I have a microsoft account and use the authenticator app for security, at least 20 times a day someone tries to sign into my account, they cant because of the authenticator app but i want to stop people from trying to sign in. Ive changed my password to…

Microsoft Security | Microsoft Authenticator
asked 2026-04-22T21:09:40.99+00:00
jack singleton 0 Reputation points
answered 2026-04-22T21:09:58.5633333+00:00
Q&A Assist
1 answer

MS Subscription Issue

I have an issue that MS team & Support team can't seem to fix and it's on the MS side not my side. I have had my bank cards blocked 5+ times now & no one can fix it. The issue is that its showing Switzerland CHf and not UK & GBP. I need my…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-04-22T21:08:47.92+00:00
Gavin Kilborn 0 Reputation points
answered 2026-04-22T21:09:14.0133333+00:00
Q&A Assist
0 answers

Microsoft for Startups

Entra ID, Microsoft 365, Azure subscription and Key Vault continuity

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,258 questions
asked 2026-04-22T10:21:01.8366667+00:00
Amal ENNAJAR 0 Reputation points
commented 2026-04-22T21:08:18.7166667+00:00
Golla Venkata Pavani 3,905 Reputation points Microsoft External Staff Moderator
3 answers

Alphanumeric Sort Looks Broken

Can someone explain this alphanumeric sort result, please?

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-04-22T19:59:02.24+00:00
Scott 0 Reputation points
commented 2026-04-22T21:07:38.9533333+00:00
Hendrix-C 14,815 Reputation points Microsoft External Staff Moderator
1 answer

Database transfer to my local system

I need to transfer a database from Azure to my local system, but I’m facing some issues. Could you please help me with this?

Azure SQL Database
asked 2026-04-22T07:26:59.3766667+00:00
Ajay Prajapati 0 Reputation points
edited the question 2026-04-22T21:07:29.92+00:00
Erland Sommarskog 133.7K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

How do I regain access to my Azure DevOps repositories?

My Azure DevOps projects at https://dev.azure.com/MarkEWaite/ no longer show any repositories associated with the projects. I saw a dialog on my screen that said that I had been assigned "stakeholder" access (read only access to project data,…

Azure DevOps
asked 2026-04-22T16:11:33.5433333+00:00
Mark Waite 0 Reputation points
accepted 2026-04-22T21:06:51.5766667+00:00
Mark Waite 0 Reputation points
0 answers

Como pedir o reembolso

alguem comprou algo e eu quero pedir um rembolso, como eu faço para ter esse dinheiro de volta

Microsoft 365 and Office | To Do | Other
asked 2026-04-22T21:06:49.3966667+00:00
arthur barcalla 0 Reputation points
1 answer

Find out what account an order was purchased under

I accidently purchased a MS365 family subscription and am not sure what account it was purchased with. I want to cancel and get a refund in the 30 day window. The purchase was made 4/15/2026. I have checked the two possible accounts where the purchase…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-04-22T21:06:12.87+00:00
Ron Naeyaert 0 Reputation points
answered 2026-04-22T21:06:30.0033333+00:00
Q&A Assist
2 answers One of the answers was accepted by the question author.

User facing issue with Teams app inside Azure VDI

User is experiencing an issue with the Microsoft Teams app inside Azure Virtual Desktop (AVD), despite having granted Windows permission for the app to access the microphone and camera. The user receives the message: “Teams needs permission to use this…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,090 questions
asked 2025-10-27T14:22:43.5633333+00:00
Nazeer, Shalomon 125 Reputation points
answered 2026-04-22T21:04:42.08+00:00
Brytwa Dario 0 Reputation points
1 answer

my authenticator app is not in sync with my microsoft 365 account, how do i get this resolved?

i can get my microsoft authenticator app to work properly on my mobile device, it is not generating codes as it should. Moved from: Microsoft Security | Microsoft Authenticator

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-04-17T17:18:21.8+00:00
Dave Abrahamson 0 Reputation points
commented 2026-04-22T21:05:37.3566667+00:00
Dave Abrahamson 0 Reputation points
2 answers

EXCEL.EXE-Bad Image message

suddenly I got this message, Excel.exe - Bad Image when I tried to access a word file

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-04-21T12:19:15.7266667+00:00
Sheryl Teague 0 Reputation points
commented 2026-04-22T21:04:39.77+00:00
Kal-D 7,340 Reputation points Microsoft External Staff Moderator
2 answers

Clipchamp won't let me edit.

I have problem with Clipchamp. Until recently it was working fine. Now when I try to edit a project that I have previously exported, the program will only let me run the video. It will not let me edit it. I have tried to load the projects (not just one)…

Microsoft 365 and Office | Clipchamp | For home
asked 2026-04-21T14:51:06.4833333+00:00
Peter Grudin 0 Reputation points
commented 2026-04-22T21:05:24.25+00:00
Kal-D 7,340 Reputation points Microsoft External Staff Moderator
2 answers

Access to a resource

Can anyone help me please. I'm trying to get an employee access to the street sheet page but can't find the proper access ticket to enter in Cherwell. Here is the link page…

SQL Server Reporting Services
SQL Server Reporting Services

A SQL Server technology that supports the creation, management, and delivery of both traditional, paper-oriented reports and interactive, web-based reports.

3,155 questions
asked 2026-04-22T15:39:18.4466667+00:00
Frost, Roderic 0 Reputation points
answered 2026-04-22T21:05:38.7366667+00:00
Erland Sommarskog 133.7K Reputation points MVP Volunteer Moderator
3 answers

Microsoft Teams 1 on 1 Call Recording MIA

I had a one on one call (initiated by other party) where we both agreed to record. I had to upgrade to Premium to see the RECORD option about 4 minutes into the call, but afterward, everything worked as normal. Both I and the other party could see the…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-04-22T19:41:58.7433333+00:00
Thai-Landia 21 Reputation points
answered 2026-04-22T21:04:23.65+00:00
Ruwim.B 6,120 Reputation points Volunteer Moderator
1 answer

Email Sync error on new Comcast email account

Comcast migrated over to yahoo. Spent 1 hour on phone with yahoo tech to set up correct server settings using yahoo app password. When I log into Outlook app on my desktop I can see my Comcast email account, but I can't send or receive emails and get a…

Microsoft 365 and Office | Other
asked 2026-04-22T21:01:32.1033333+00:00
Steven LaMotte 0 Reputation points
answered 2026-04-22T21:04:54.0433333+00:00
Steven LaMotte 0 Reputation points
0 answers

Error preventing MFA from being applied to breakglass account using a FIDO2 USB Key

Hi, We have an error when trying to use a Feitian ePass FIDO2 Security Key (FIDO2) to secure our breakglass account. It basically says our identity cannot be verified. The background is that we are moving from on prem AD to hybrid Entra and are at the…

Microsoft Security | Microsoft Entra | Other
asked 2026-04-22T21:04:47.9266667+00:00
Keith Glanville 0 Reputation points