8,114 questions
2 answers
Password lockout
I work in an area where I can only use my password to access my Hotmail account. Recently, either someone was unsuccessfully trying to hack my account or Microsoft doesn't like me signing in every day. Either way I now get an error that my account is…
Outlook | Web | Outlook.com | Email
asked 2026-04-17T00:53:03.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 11%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Christine Mack
0
Reputation points
edited a comment 2026-04-25T00:28:08.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 57.99999999999999%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Alice-N
8,820
Reputation points Microsoft External Staff
Moderator
1 answer
Nose como we
No puedo crear una cuenta de minecraft me dice eror inetenta otravez
Exchange | Other
Exchange | Other
A powerful email and collaboration platform developed by Microsoft, designed to support enterprise-level communication and productivity. Miscellaneous topics that do not fit into specific categories.
920 questions
asked 2026-04-25T00:25:55.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 67%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYM%3C/text%3E%3C/svg%3E)
Yahir Medina
0
Reputation points
answered 2026-04-25T00:26:03.6566667+00:00
Q&A Assist
2 answers
Microsoft Founders Hub login loop and company verification
Hello, I am having a critical issue accessing the Microsoft for Startups Founders Hub portal and I need help from the Microsoft team to fix it on the backend. PROBLEM: When I go to portal.startups.microsoft.com or foundershub.startups.microsoft.com, I…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,263 questions
asked 2026-04-17T12:32:40.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 50%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESO%3C/text%3E%3C/svg%3E)
Swimming OS
0
Reputation points
answered 2026-04-25T00:24:39.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 16%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Alex
20
Reputation points
2 answers
Why keep receiving message to Update payment but i just paid for the renewal on Microsoft 365
Hi Sir/madam Would like to check why i keep receiving pop up windows to remind Update Payment when I open my outlooks daily? I had made payment for the subscription on 27/10/2025 Monday. Fyi, i have added 2 email accounts in my outlook. Is it because…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
24,363 questions
asked 2025-10-31T01:24:45.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 89%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Susan Low
25
Reputation points
commented 2026-04-25T00:23:07.3866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 19%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETZ%3C/text%3E%3C/svg%3E)
TAWONA ZVONGOUYA
0
Reputation points
0 answers
Stuck with not working automation account
After failing deployment I have deleted the resource group alongside with the automation account (unwise thing to do). Later I've tried to redeem myself and restore that automation account following the instruction (via creating new resource group with…
Azure Automation
Azure Automation
An Azure service that is used to automate, configure, and install updates across hybrid environments.
1,493 questions
asked 2026-04-24T23:09:08.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 18%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
jan pawel
0
Reputation points
commented 2026-04-25T00:21:53.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 6%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Siva shunmugam Nadessin
8,960
Reputation points Microsoft External Staff
Moderator
1 answer
Surface Go 3 Stuck on Restart Loop During Windows ReInstall
I was having issues switching my surface go 3 out of S mode so I tried to do a clean install of windows. Now its stuck on a restart loop and won't finish the install. It won't let me bring up the UEFI menu any more. I'm unable to get Command Prompt to…
Surface | Surface Go | Install and update
398 questions
asked 2026-04-24T15:54:07.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 77%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Alex Marshall
0
Reputation points
answered 2026-04-25T00:19:16.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
30,261
Reputation points MVP
Volunteer Moderator
0 answers
PayPal charge from microsoft corp.
I have a charge of $32.82 from Microsoft Corp and don't know what it's for. Merchant order ID Z73MOHKWJJF
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,148 questions
asked 2026-04-25T00:17:02.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 68%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Dale Aucoin
0
Reputation points
asked 2026-04-25T00:17:02.72+00:00
Dale Aucoin
0
Reputation points
3 answers
Outlook new won't open, makes me attempt to sign in through Google which fails every time.
Outlook new won't open, makes me attempt to sign in through Google which fails every time. I have a gmail email. I don't have Office 365. This began shortly after latest Win 10 update this week (I receive the extended updates for Win 10). My settings are…
Outlook | Windows | New Outlook for Windows | For home
11,199 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 69%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
1 answer
My Outlook school account is not receiving emails and I cannot delete emails from deleted folder
I need a password reset code but my email is not receiving anything. My email is correct. Ive made sure that it's not the website as I've got a code to my other emails. What do I do this is really important. Ive tried clearing storage but my deleted…
Outlook | Web | Outlook.com | Email
8,114 questions
asked 2026-04-24T23:42:01.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 38%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
Cassie Gariboldi
0
Reputation points
answered 2026-04-25T00:16:21.1866667+00:00
EmilyS726
225.4K
Reputation points
Independent Advisor
2 answers
Why does it say "You're not eligible for an Azure free account"
I tried creating a free account on Azure but got an error saying "You're not eligible for an Azure free account". Can you help?
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,705 questions
asked 2023-12-23T12:27:41.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 5%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
ashis sahoo
170
Reputation points
commented 2026-04-25T00:16:20.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 90%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Maria Luisa Casados
0
Reputation points
2 answers
My paid for Microsoft Office in 2023
In 2023 I purchased a MacBook computer and Microsoft office home pkg. I installed it and its worked well. I have not used it in a few months, when I went to edit or print or write I am forced to pay for a subscription. Why is that when I paid for this…
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,331 questions
asked 2026-04-25T00:10:27.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 37%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Steve Sherry
0
Reputation points
commented 2026-04-25T00:15:27.2566667+00:00
Steve Sherry
0
Reputation points
2 answers
aplicația Authenticator
deoarece mi-am restartat telefonul și nu mai pot primi cod de a ma conecta, nu pot să fac prezențe sau să mă conectez nicăieri cu contul meu de facultate doar pe teams dar nu primesc cod de confirmare pe aplicație adică primesc da nu am unde să îl scriu
Microsoft Teams | Microsoft Teams for education | Sign up and Sign in | Sign in
asked 2026-04-24T22:18:32.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 14.000000000000002%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
DENISA SARA RADU
0
Reputation points
answered 2026-04-25T00:15:15.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 97%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVH%3C/text%3E%3C/svg%3E)
Vivian-HT
15,435
Reputation points Microsoft External Staff
Moderator
1 answer
I paid for a full one‑year renewal in October 2025. However, my account currently states that the subscription exp 4-23-2026.
Hello Microsoft Support, I’m reaching out because my Microsoft 365 yearly subscription appears to be showing an incorrect expiration date. I paid for a full one‑year renewal in October 2025. However, my account currently states that the subscription…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,148 questions
asked 2026-04-25T00:14:55.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 64%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
DeRanieri DeRanieri
0
Reputation points
answered 2026-04-25T00:15:09.7333333+00:00
Q&A Assist
1 answer
Code redeem on wrong account
I redeemed a code under my account by mistake I wanted to send it to my brother can I transfer the funds
Windows for home | Windows 11 | Microsoft Store
2,967 questions
asked 2026-04-24T22:32:49.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 97%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Carol Valdez
0
Reputation points
edited the question 2026-04-25T00:14:17.4366667+00:00
Gérard Oomens
121.4K
Reputation points
Volunteer Moderator
3 answers
Can't submit nonprofit contact form
Hi, I'm getting an error when I try to submit this form: https://nonprofit.microsoft.com/en-us/contactus "Error occurred while submitting request. Please try again." The issue I'm trying to contact them about is this: on…
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,705 questions
asked 2026-04-20T20:23:39.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 97%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Alexander Taylor
0
Reputation points
answered 2026-04-25T00:13:42.3233333+00:00
Siva shunmugam Nadessin
8,960
Reputation points Microsoft External Staff
Moderator
1 answer
Reinstall MSN Premium Mail after Windows 11 upgrade.
I have upgraded my computer to Windows 11 from Windows 10 and need add MSN Mail. How do I do it?
Windows for home | Windows 11 | Apps
2,044 questions
asked 2026-04-24T23:09:31.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 3%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Dorothy Hallas
0
Reputation points
edited the question 2026-04-25T00:12:55.2466667+00:00
Gérard Oomens
121.4K
Reputation points
Volunteer Moderator
0 answers
Only Creator is Allowed to Send SMTP of App
I am creating an app for Amasty in Magento to send SMTP emails. We have a noreply email set up with SMTP enabled and it has been given Cloud Application Administrator. I had another admin try it that had more privilages then myself and they got the same…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,631 questions
asked 2026-04-22T21:04:16.0666667+00:00
Kruize Christensen
0
Reputation points
commented 2026-04-25T00:12:42.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 85%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGV%3C/text%3E%3C/svg%3E)
Golla Venkata Pavani
3,910
Reputation points Microsoft External Staff
Moderator
1 answer
Can you direct me to how to get excel templates for importing Accounts and also another for Contacts?
All I can see are exports of the data formats already in system MS Dynamics 365 Sales Hub. All I want is the two basic templates one for Accounts Import and the other for Contacts import. It says available through Settings but not there from what I can…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
53,348 questions
asked 2026-04-24T18:09:56.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 97%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Jeff Ashcroft
0
Reputation points
answered 2026-04-25T00:09:11.5133333+00:00
Gérard Oomens
121.4K
Reputation points
Volunteer Moderator
1 answer
Mouse right click working while left does
I have a stupid thing where my mouse can left click but cant right click. It may be physical but im not sure. It is a msi wired mouse. If any one knows how to fix it pls tell me.
Windows for home | Windows 11 | Devices and drivers
22,621 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 2%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
0 answers
Stuff requiring admin to start, i checked an i dont launch via admin
Programs like, Task Manager, Device Manager, Disk Manager (basically any "Microsoft Management Console" thingy) task-manager's launching off a shortcut from C:\Windows\System32\taskmgr.exe According to Copilot, its because i plugged an X-BOX…
Windows for home | Windows 10 | Apps
373 questions
asked 2026-04-25T00:06:22.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 64%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Luklin Smith
0
Reputation points
answered 2026-04-25T00:06:36.3533333+00:00
Q&A Assist