Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
7,357 questions
2 answers
Microsoft Office Not Updated
The link sent for the Microsoft 365 Family did not install apps nor the service. My Apps are still coming up as licenses expired. Please advise, thank you. Sincerely, ~Allison Goodman
Microsoft 365 and Office | Other
asked 2026-03-03T02:06:23.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 70%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
ALLISON GOODMAN
0
Reputation points
commented 2026-03-08T02:43:27.17+00:00
EmilyS726
211.4K
Reputation points
Independent Advisor
1 answer
Windows 11 25H2 Media Player returns "We couldn't open *file name*. Wait a bit, then try again" error code 0x800701B1
Hi, I'm running Windows 11 25H2 on a Lenovo ThinkPad with NVIDIA Quadro T1000, i7-10850H, with 32GB RAM. I purchased the laptop already with the OS pre-installed, and just discovered that the built in Media Player from Windows is unable to play videos or…
Windows for home | Windows 11 | Files, folders, and storage
10,945 questions
asked 2026-03-08T02:38:50.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 27%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZ%3C/text%3E%3C/svg%3E)
Zachary
0
Reputation points
answered 2026-03-08T02:39:08.9533333+00:00
Q&A Assist
2 answers
Wish to chat with a technical support team member
My wife is having difficulty signing on to her hotmail.com account because she has forgotten the password for that and the process for recovering password is not working. She uses her phone to request a code but repeatedly told that method is not…
Outlook | Windows | Classic Outlook for Windows | For home
30,571 questions
asked 2026-03-08T00:38:48.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 83%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Swapan Dasgupta
0
Reputation points
answered 2026-03-08T02:36:36.81+00:00
Gunasekar N
60,595
Reputation points
Independent Advisor
2 answers
OUTLOOK MAIL
What happened to my colum with sent deleted inbox etc how do i get it back THANK YOU
Outlook | Web | Outlook.com | Settings
4,178 questions
asked 2026-03-08T00:47:58.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 47%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Josie Dimco-Maddox
0
Reputation points
edited an answer 2026-03-08T02:32:50.2866667+00:00
EmilyS_726
14,780
Reputation points
Volunteer Moderator
0 answers
How to Submit Repair Request WITHOUT SIGNING IN
I have a Surface Pro 11 purchased in Aug 2025. It won't boot up. When I go on my MS Account, it says the Surface is inactive. I cannot submit a service request. How do I get the warranty info setup on my account so I can send it in for repair?
Surface | Surface Pro | Performance and maintenance
2,287 questions
asked 2026-03-08T02:32:14.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 80%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGG%3C/text%3E%3C/svg%3E)
graeffb@graeff0630.com
0
Reputation points
answered 2026-03-08T02:32:26.8566667+00:00
Q&A Assist
2 answers
Replace 2019 with new 2024 Subscription for Office Home & Business for Mac
I purchased Office Home & business 2019 for Mac and installed. 1 Week ago I purchased 2024 Office Home & Business for Mac. I have tried to run the Unistaller and when I activate my account it keeps going to 2019 instead of the new 2024 that I…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,693 questions
asked 2026-03-08T01:51:35.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 19%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERO%3C/text%3E%3C/svg%3E)
Robin Oldson
0
Reputation points
answered 2026-03-08T02:30:46.85+00:00
Gunasekar N
60,595
Reputation points
Independent Advisor
0 answers
tostring()
for some reason the script doesn't work and the tostring <%@ Page Language="C#" AutoEventWireup="True" %> <%@ Import Namespace="System"%> <script runat="server"> void Page_Load(Object…
Developer technologies | ASP.NET | ASP.NET API
Developer technologies | ASP.NET | ASP.NET API
A component of ASP.NET for creating RESTful web services that support HTTP-based communication between clients and servers.
474 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 41%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZW%3C/text%3E%3C/svg%3E)
2 answers
Charged Twice
I only want to enable copilot in my Microsoft Plan to be able to have design suggestions in my power point. I applied to two different plans and switch within the same hour. I don't want the family plan, only the personal plan that includes copilot.
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,701 questions
asked 2026-03-08T01:05:26.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 25%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Luis Carrasco
0
Reputation points
answered 2026-03-08T02:29:50.2933333+00:00
EmilyS726
211.4K
Reputation points
Independent Advisor
2 answers
No Output Devices Found on windows 11 after window update
windows unable to detect integrated audio device on my windows 11 desktop. noticed this after recent automatic windows updates
Windows for home | Windows 11 | Performance and system failures
30,758 questions
asked 2026-03-07T04:53:26.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 16%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Raghuttam Tirunagari
0
Reputation points
answered 2026-03-08T02:29:16.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
11,515
Reputation points Microsoft External Staff
Moderator
1 answer
I got a charge $107.89 on 2/12/26. And the same charge of $107.89 on 3/6/26. Why? And how do I reverse one of the charges?
I have been charged 2 times within a month for the same thing and I don’t understand why? $107.89 on 2/12/26 and $107.89 on 3/6/26. Please help
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,731 questions
asked 2026-03-08T02:28:57.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 28.999999999999996%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Robin Henderson
0
Reputation points
answered 2026-03-08T02:29:11.34+00:00
Q&A Assist
3 answers
Updated windows, PC started having BSOD and games crashing constantly
Good day, I'm reaching out as since the start of 2026, I've had constant PC issues to include a variety of BSOD and games crashing constantly. The following is my Windows and Device specifications. BIOS for my motherboard (ASUS z790 gaming wifi7) is…
Windows for home | Other | Performance and system failures
2,640 questions
asked 2026-03-05T07:54:25.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 16%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWH%3C/text%3E%3C/svg%3E)
William Hamric
0
Reputation points
commented 2026-03-08T02:28:56.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 8%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETK%3C/text%3E%3C/svg%3E)
Thileep Kumar
3,680
Reputation points
Independent Advisor
2 answers
How to make Microsoft WhatsApp working? Please fix the following issues.
Right now have the following issues: Microsoft.WindowsAppRuntime.1.6.6000.519.329.0_x64_8wekyb.3d8bbwe\MRM.dll
Windows for home | Windows 11 | Apps
1,914 questions
asked 2026-03-08T01:23:35.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 86%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFF%3C/text%3E%3C/svg%3E)
Farhana Fadzli
0
Reputation points
edited an answer 2026-03-08T02:27:57.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 88%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQH%3C/text%3E%3C/svg%3E)
Quinn.HP
7,950
Reputation points
Independent Advisor
1 answer
windows 11 will not let me verify my apple account in iCloud for windows
i can install and setup iCloud for windows but when the program asks me to verify my account it will not complete the process
Windows for home | Other | Apps
6,417 questions
asked 2026-03-08T01:35:30.5533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 17%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
CHET MARTIN
0
Reputation points
answered 2026-03-08T02:26:22.0866667+00:00
Gunasekar N
60,595
Reputation points
Independent Advisor
3 answers
Right click on files in windows explore not working
I cant right click on files in widnwos explorer I have restarted windows explore from task manager doenst do anything I can click on folders and files from windows explore home but when i got into another folder I cant right click anything
Windows for home | Windows 11 | Files, folders, and storage
10,945 questions
asked 2026-03-05T08:01:00.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 7.000000000000001%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Steven Hernandez
0
Reputation points
commented 2026-03-08T02:23:54.6133333+00:00
Steven Hernandez
0
Reputation points
2 answers
My account was compromised.
My Microsoft account that I always used has been hacked. The hacker changed the email address and password, so I cannot sign in anymore. I also cannot access the recovery email linked to the account. Does anyone know if there is a way to recover my…
Outlook | Web | Outlook.com | Account management, security, and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 4%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 40%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWB%3C/text%3E%3C/svg%3E)
2 answers
MS Ofice download 16.88 not working
Hello, I downloaded it but it didn't prevent the activation request from showing on top of every document and I don't know why or what to do next? Was hoping to get a live chat or something so I can resolve this today since I have already spent a couple…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,992 questions
asked 2026-03-08T01:40:31.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 71%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECT%3C/text%3E%3C/svg%3E)
Clarisse Taylor
0
Reputation points
answered 2026-03-08T02:18:36.7333333+00:00
Gunasekar N
60,595
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Activating safe boot gives invalid signature detected, check secure boot policy in setup.
I'm trying to play valorant but it needs uefi to work. So I went into bios so do that but every time I would activate safe boot and it would just say invalid signature detected, check secure boot policy in setup.
Windows for home | Windows 11 | Gaming
4,639 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 32%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Microsoft Wireless Comfort 5000
Microsoft Wireless Comfort 5000 I lost my USB dongle. What can I do?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
50,643 questions
asked 2026-03-08T02:15:04.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 89%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Переверзев Сергей
0
Reputation points
accepted 2026-03-08T02:15:59.7133333+00:00
Переверзев Сергей
0
Reputation points
1 answer
Windows 11 Smart App Control blocked everything LITERALLY
Hello everyone, I was messing around with Windows 11 Smart App Control trying to temporarily disable it. I edited the registry key: HKLM\SYSTEM\CurrentControlSet\Control\CI\Policy\VerifiedAndReputablePolicyState and set it to 0 (to make SAC appear off…
Windows for home | Windows 11 | Security and privacy
7,836 questions
asked 2026-03-08T02:14:23.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 55.00000000000001%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Abdallah Raafat
0
Reputation points
answered 2026-03-08T02:14:35.84+00:00
Q&A Assist
1 answer
Google chrome permissions on windows device
How do I allow my child to use Google Chrome on windows device without asking permission every time?
Windows for home | Windows 11 | Family and online safety
761 questions
asked 2026-03-08T02:13:54.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 61%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
christian menou
0
Reputation points
answered 2026-03-08T02:14:05.7966667+00:00
Q&A Assist