New install of VMM fails to start

Question

In a all new install of Virtual Machine Manager, Virtual Machine Manager fails to start. throws the below error

Faulting application name: vmmservice.exe, version: 10.22.1711.0, time stamp: 0x653a5264

Faulting module name: KERNELBASE.dll, version: 10.0.20348.2340, time stamp: 0xf746f0b2

Exception code: 0xe0434352

Fault offset: 0x000000000003f19c

Faulting process id: 0x2bc

Faulting application start time: 0x01da7a27bca91d02

Faulting application path: D:\Virtual Machine Manager\Bin\vmmservice.exe

Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll

Report Id: fc9758a5-2e84-4324-89db-9d1a0c3beaaa

Faulting package full name:

Faulting package-relative application ID:

we are running on Windows 2022 with SQL 2019, using VMM 2022; all on the same server.

Answer 1

Hi,

When encountering issues with a new installation of System Center Virtual Machine Manager failing to start, it’s essential to troubleshoot the underlying cause. Let’s explore some steps to address this issue:

-Check Permissions:

Ensure that the service account used for VMM has appropriate permissions.

Verify that the SQL Server service account has access to Active Directory Domain Services (AD DS).

-SQL Server Permissions:

Permissions are required both on the local server (where VMM is installed) and on the SQL Server.

On the SQL Server, add the service account as a database owner (DBO) for the VMM database.

-Install Cumulative Updates:

Check if your SQL Server version requires any cumulative updates.

Install the necessary cumulative updates on your SQL Server.

-Matching Versions:

Ensure that the VMM console version matches the System Center version of the VMM server.

For example, if connecting to a VMM server running System Center 2022, use the VMM console version 2022.

You can refer to the official Microsoft documentation on installing VMM and installing the VMM console