Can't set MFA with my account

Dev Contreli 0 Reputation points
2024-06-24T15:54:15.06+00:00

Hi, I am trying to be approved as a verified publisher.
I have created an account in partner center, and got an MPN.

Then, when tried to enter the MPN in the Publisher Verification form, it says I first have to enable MFA with my account.

I have tried to set MFA without doing it through the "Multifactor authentication" section that requires a premium account, but could not find a solution.

I have tried several recommendations I have seen in the internet

  1. Log in from an incognito window
  2. Set different settings (did not work)

I see in one of the images that only P2 accounts can setup MFA policies.

So, is it really possible to set MFA without a premium account?
If so, what is the right way to do it?

Thanks!

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Raja Pothuraju 1,600 Reputation points Microsoft Vendor
    2024-06-25T16:50:13.3233333+00:00

    Hello @Dev Contreli,

    I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", I'll repost your solution in case you'd like to "Accept " the answer.

    Issue: Can't set MFA with my account

    Solution: Resolved by @Dev Contreli,

    Below are the steps followed by @Dev Contreli,

    It worked when I have set the phone MFA and not the authenticator app.

    If you have any other questions or are still running into more issues, please let me know. Thank you again for your time and patience throughout this issue.

    Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.

    Thanks,
    Raja Pothuraju.