@CeciNestPasLegal, Thanks for posting in Q&A. For the policy, it only applies to specific editions and OS. Please ensure the affected device is supported.
Meanwhile, please ensure the value we set is with AzureAD\userUPN . And go to one affected device to check the Event log under Applications and Services Logs > Microsoft > Windows > DeviceManagement-Enterprise-Diagnostic-Provider > Admin to see if any error exists.
If there's any update, feel free to let us know.
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