Teams and one drive

Question

One of our users had their email name edited. The onedrive section in teams started to give a 404 error. One drive and teams works individually Please assist

Answer 1

Have you tried clearing the Teams cache? That should work when you have this error:
https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache

For more troubleshooting info on 404 errors you can also try this link: https://learn.microsoft.com/en-us/sharepoint/troubleshoot/administration/error-404-onedrive-sharepoint

Answer 2

Hi @Abdullah Akojee

Does the Teams web client have the same problem?

After the user modifies the user information, OneDrive on Teams may become inaccessible. This problem may be caused by the information not being synchronized.

This problem will resolve itself after a while. If the problem persists for a long time, try clearing the Teams cache:

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Answer 3

Try clearing Teams cache, restarting the app, or signing out and back in. If issue persists, check OneDrive permissions and Teams group ownership.