How to request a quota increase for Communication Services

Question

I need to request a quota limit increase, which I understand will also enable us to add an additional sender and specify the sender name.

The documentation says that it's necessary to raise a support request and provides a template into which answers to questions may be inserted.

I've done that and tried to submit it. I'm then presented with a solution, which is the web page I was looking at above and from where I obtained the template. That page tells me to submit a support request. And around it goes.

I've tried fiddling around with the various drop downs in the support request to see if there's an "I don't know" or blank option which will then enable the creation of a ticket, without success.

Please advise how to complete the steps outlined at:

https://learn.microsoft.com/en-us/azure/communication-services/concepts/email/email-quota-increase

Answer 1

Hi @Mark Phillips,
Welcome to the Microsoft Q&A Platform!

We are glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", I'll repost your solution in case you'd like to accept the answer.

Solution:

Perhaps someone has noticed this. I tried the same support request today and this time I was offered the option to create a ticket, so this is now in progress, thank you.

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Answer 2

Perhaps someone has noticed this. I tried the same support request today and this time I was offered the option to create a ticket, so this is now in progress, thank you.