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my microsoft azure sponsorships subscription is not link to my azure portal because of different email used to redeem it how can I fix it please

Anthony Emedobi 0 Reputation points
2025-03-20T08:55:49.7833333+00:00

my microsoft azure sponsorships subscription is not link to my azure portal because of different email used to redeem it how can I fix it pleaseIMG_2027

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Azure | Azure Startups
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  1. RNareddy 2,505 Reputation points Microsoft External Staff Moderator
    2025-03-21T15:14:41.1833333+00:00

    Hello @Anthony Emedobi ,

    It appears that there is an issue with the connection between your MS for Startups Founders Hub account and your MS Azure Sponsorships portal. To resolve this, please ensure that your LinkedIn SSO is correctly linked to both your Founders Hub account and your Azure Sponsorships portal, as re-linking the accounts can often address such connectivity issues.

    For further assistance, you may need to collaborate with a billing engineer to ensure that your credits are properly assigned to the correct account. Could you please create a support ticket with the billing team here. They will be able to assist you in resolving this matter efficiently.

    Reference doc: Azure Credits & Billing FAQs | Microsoft Learn

    Please Accept Answer and Upvote if you have found this answer helpful.

    Thank you.

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