Can't connect to Microsoft Search Graph Connector - ADLS Gen2

AJGT 21

We are trying to add a new “ADLS Gen2” Connector in Microsoft Search and we are receiving this error below when testing the connection. We are sure that we provided the correct Connection String from access keys within our storage account in Azure. We’ve done this early this year with the same configuration and we didn’t encounter any error such as this.

Is there any reason why this happens and how can this be fix?

Slawomir Onyszkiewicz 21 Reputation points

2022-02-04T07:54:25.953+00:00

Hi @AJGT

did you managed to find a solution for this issue? I have exactly the same problem.
Many thanks
John Chang 0 Reputation points

2024-08-25T15:16:52.49+00:00

The Test Connection must succeed before you can move to the next configuration section. The ADLS gen 2 enabled storage account MUST have a Container AND at least one file within it as a minimum for the Test Connection to succeed. A connection error will be raised if the content does not exist.

https://learn.microsoft.com/en-us/microsoftsearch/azure-data-lake-connector#test-the-connection

1 answer

PRADEEPCHEEKATLA-MSFT 90,221 Reputation points Microsoft Employee

2021-07-05T09:20:26.257+00:00

Hello @AJGT ,

Thanks for the question and using MS Q&A platform.

Make sure to grant access to our Graph Connectors Service providing the Storage Blob Data Reader to your application.

For more details, refer to Azure Data Lake Storage Gen2 Graph connector.

Hope this helps. Do let us know if you any further queries.

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PRADEEPCHEEKATLA-MSFT 90,221 Reputation points Microsoft Employee

2021-07-06T10:39:07.907+00:00

Hello @AJGT ,

Just checking in to see if the above answer helped. If this answers your query, do click Accept Answer and Up-Vote for the same. And, if you have any further query do let us know.

PRADEEPCHEEKATLA-MSFT 90,221 Reputation points Microsoft Employee

2021-07-12T07:03:55.227+00:00

Hello @AJGT ,

Following up to see if the above suggestion was helpful. And, if you have any further query do let us know.

AJGT 21 Reputation points

2021-07-13T09:43:09.713+00:00

Hi @PRADEEPCHEEKATLA-MSFT ,

Sorry, I just got back.

So what you suggested did not work as well, I have tried that as well.
Also, the access for Graph Connectors Service is not needed anymore if Account key is specified within the Connection String.

PRADEEPCHEEKATLA-MSFT 90,221 Reputation points Microsoft Employee

2021-07-13T09:55:11.79+00:00

Hello @AJGT ,

Are you able to configure the connection settings using Account Key?

AJGT 21 Reputation points

2021-07-13T10:53:41.873+00:00

Hello @PRADEEPCHEEKATLA-MSFT ,

No.
And it's still my main problem here as mentioned in my question.

AJGT 21 Reputation points

2021-07-16T06:02:31.063+00:00

Hi @PRADEEPCHEEKATLA-MSFT ,

Do you have any insight on the issue or were you able to replicate it?

PRADEEPCHEEKATLA-MSFT 90,221 Reputation points Microsoft Employee

2021-07-16T11:47:08.293+00:00

Hello @AJGT ,

I had reached out the internal team to get more details on troubleshooting this issue. I will be update you once I hear back from the team.

Slawomir Onyszkiewicz 21 Reputation points

2022-02-04T07:31:19.527+00:00

Hi PRADEEPCHEEKATLA-MSFT,

did you managed to find a solution for this issue? I have exactly the same problem.
Many thanks
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Can't connect to Microsoft Search Graph Connector - ADLS Gen2

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