Network Settings

Question

When I click on network I get sent to Ethernet and not to Network.

Answer 1

Hi Bob Lawrence,

Thank you for reaching out to Microsoft Q&A forum. I understand how inconvenient it can be when the Network option doesn’t open as expected, and I’m here to help.

In order to assist you more effectively, may I ask for the following information: 

- When did you first notice this issue? Was it after any recent changes or updates?

-Have you tried any troubleshooting steps so far (e.g., restarting your device, checking Wi-Fi settings)?

-Which Windows version are you using?

• To check, press Windows + R, type winver, and press Enter. A small window will show your Windows edition and version number.

In the meantime, here are a few steps you can try to resolve the issue:

Step 1: Open the Main Network & Internet Page

1. Press Windows + I to open Settings.
2. In the left panel, click Network & Internet (not the sub-item like Ethernet).
3. This should display the overview page with Wi-Fi, Ethernet, and other options.
   • If it still opens to Ethernet, click Network & Internet again in the left panel, then close Settings and reopen it.

Step 2: Check Wi-Fi Adapter

1. In Network & Internet, scroll down and click Advanced network settings.
2. Under Network adapters, check if Wi-Fi is listed and enabled.
3. If it’s disabled, click Enable.

Step 3: Create a New User Profile

Sometimes profile corruption causes navigation issues:

1. Go to Settings > Accounts > Other users.
2. Click I don't have this person's sign-in information> Add a user without a Microsoft account to create a new local profile.
3. Sign in with the new profile and check if the issue persists.

For more detailed instructions, please refer to the official Microsoft support page at:

How to create a Local account in Windows 11 - ARTICLE - Microsoft Q&A

In case you encounter any further issues or have additional questions, feel free to reach out. I'll be glad to assist you further.  

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