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Dear Swathi
For normal UI copy/paste (Ctrl+C / Ctrl+V), a few things you can try:
- Make sure the correct object is actually selected before copying, especially if the shape is inside a group or container. In some cases, Visio may copy the group or container instead of the individual shape, which can make it look like a “different” object is pasted.
- Try using Paste Special (Ctrl+Alt+V) and choose Visio Drawing Object / Visio Shapes. This forces Visio to paste the original Visio shape rather than another clipboard format (such as an image or OLE object). This is a common workaround when the pasted object doesn’t match what was copied.
- Clear the Windows clipboard and test again. Go to Settings > System > Clipboard > Clear clipboard data, then reopen Visio and retry copy‑paste. Clipboard conflicts can sometimes cause unexpected paste results in Office apps, including Visio.
- Start Visio in Safe Mode (windows +R then type
visio /safe> hit Enter) and test copy‑paste there. If it works correctly in Safe Mode, the issue is likely caused by an add‑in. You can then disable add‑ins one by one to identify the conflict. - Ensure Visio is fully up to date. Some copy/paste issues have been resolved in newer builds, and updating Visio can eliminate unexpected clipboard behavior.
If the problem still occurs after these checks, it would help to know:
- Whether the shape is inside a group or container
- Whether this happens in a new blank Visio file
- Your Visio version and build number
Looking forward to your reply.
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