Windows 11 SMB Client cannot connect to SMB share - error 53 on `net view`

Aaron You 16 Reputation points
2022-08-05T19:06:36.643+00:00

Machine in question: Windows 11 21H2 22000.832
OSes on other devices that can successfully connect to the share: MacOS Ventura built-in SMB; iOS 16.5 built-in SMB; ES File Explorer on iOS, Windows 10; etc.
Share Host: TrueNAS-13.0 with domain name truenas.lan and NETBIOS name ALANG-NAS

After swimming through unuseful posts for hours, I felt the need to start actively seeking help.

Situation: The win11 SMB Client cannot connect to an SMB share hosted on the same network with its own fully qualified domain name. I cannot connect to it either via domain name or IP address.

As I was typing this, I found that I cannot connect to any SMB share on my network anymore..

Screenshots
228656-smberror-netbios.png
228609-smberror-ip.png
228610-smberror-domain.png
Here is some common information requested on this issue:
ipconfig /all

Windows IP Configuration  
  
   Host Name . . . . . . . . . . . . : Alang-Desktop  
   Primary Dns Suffix  . . . . . . . :  
   Node Type . . . . . . . . . . . . : Hybrid  
   IP Routing Enabled. . . . . . . . : No  
   WINS Proxy Enabled. . . . . . . . : No  
   DNS Suffix Search List. . . . . . : local  
  
Ethernet adapter Ethernet:  
  
   Connection-specific DNS Suffix  . :  
   Description . . . . . . . . . . . : Intel(R) Ethernet Connection (7) I219-V  
   Physical Address. . . . . . . . . : 0C-9D-92-C2-3D-B4  
   DHCP Enabled. . . . . . . . . . . : Yes  
   Autoconfiguration Enabled . . . . : Yes  
   IPv6 Address. . . . . . . . . . . : fd14:27e9:a812:40ec:7034:3796:bd55:7eea(Preferred)  
   Temporary IPv6 Address. . . . . . : fd14:27e9:a812:40ec:f0a8:83ab:bb1f:1637(Preferred)  
   Link-local IPv6 Address . . . . . : fe80::7034:3796:bd55:7eea%10(Preferred)  
   IPv4 Address. . . . . . . . . . . : 192.168.10.100(Preferred)  
   Subnet Mask . . . . . . . . . . . : 255.255.255.0  
   Lease Obtained. . . . . . . . . . : Friday, August 5, 2022 2:22:04 PM  
   Lease Expires . . . . . . . . . . : Monday, September 11, 2158 9:04:10 PM  
   Default Gateway . . . . . . . . . : 192.168.10.1  
   DHCP Server . . . . . . . . . . . : 192.168.10.1  
   DHCPv6 IAID . . . . . . . . . . . : 336371090  
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-2A-27-00-34-0C-9D-92-C2-3D-B4  
   DNS Servers . . . . . . . . . . . : 192.168.10.1  
   NetBIOS over Tcpip. . . . . . . . : Enabled  

nslookup truenas.lan

Server:  openwrt.lan  
Address:  192.168.10.1  
  
Name:    truenas.lan  
Address:  192.168.10.5  

Test-NetConnection -ComputerName 192.168.10.15 -CommonTCPPort SMB
ComputerName : 192.168.10.5
RemoteAddress : 192.168.10.5
RemotePort : 445
InterfaceAlias : Ethernet
SourceAddress : 192.168.10.100
TcpTestSucceeded : True

Test-NetConnection -ComputerName truenas.lan -CommonTCPPort SMB
ComputerName : 192.168.10.5
RemoteAddress : 192.168.10.5
RemotePort : 445
InterfaceAlias : Ethernet
SourceAddress : 192.168.10.100
TcpTestSucceeded : True

telnet 192.168.10.5 445  
  
able to connect  



net view \\192.168.10.5\Vault  
  
System error 53 has occurred.  
  
The network path was not found.  

The network page is populated. Double-clicking on the computer that contains the share results in the same error as trying to connect using NetBIOS name

Things I have tried

  1. netsh winsock reset
  2. Enabling SMBv1 support on both client and host
  3. resetting network via Settings

I am beyond desperate now and really do not wish to reset my PC. Any help will be appreciated.

Windows 10 Network
Windows 10 Network
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Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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13 answers

Sort by: Most helpful
  1. Ben Rowe 0 Reputation points
    2023-02-03T17:05:30.36+00:00

    Yup - got exactly the same issue here.

    I've even spun up a Windows 10 VM on the windows 11 host and can access the SMB share so i know there is nothing wrong with the network connection on the host. There must be something else blocking this.

    0 comments No comments

  2. Hank Cohen 0 Reputation points
    2023-09-17T16:27:29.59+00:00

    What worked for me was to 1. Enable SMB 1 on the client and simply mount the network drive using file explorer. Don't know yet if it will still be there after a reboot but if not a startup powershell script should be able to redo the mount every time the system reboots.


  3. Dawesi 0 Reputation points
    2023-11-08T06:26:33.1066667+00:00

    GO TO SMB Settings and enter a workgroup name, make sure you computer has the SAME workgroup.

    This solved my issues on a Azure AD machine.

    0 comments No comments

  4. notxnik 0 Reputation points
    2024-02-10T09:42:15.0133333+00:00

    Anyone has an update on this? I can't access an SMB1 share on several medical devices any more.
    Devices works just fine, so why dump it if it's on an isolated network...? I guess I will have to look for some third party software which has a built-in SMB client to connect to those devices capture or sync the files to a PC... Really Microsoft, why make it more complicated than just activating or deactivating SMB1... Why go through the trouble?

    0 comments No comments

  5. notxnik 0 Reputation points
    2024-02-10T09:45:49.28+00:00

    Another thing others could try, as they're using a NAS and probably EntraID users on their computers, is putting the NAS hostname in front of the username.

    Example : [hostname][username]

    This has helped in some situations on EntraID connected computers, but not in my cases with the hostname of the medical devices.

    0 comments No comments

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